Windows 10 Update error

Anonymous
2020-01-14T22:12:21+00:00

Windows10 update 2020-01 Cumulative Update for Windows 10 Version 1903 for x64-based Systems (KB4528760)failed 3 times with this error:  

Last failed install attempt on ‎1/‎14/‎2020 - 0xc1900403  (also displayed download error, reason for 3 runs)

What can I do to get a successful update?  I am not very technical.............Ralph

Windows for home | Windows 10 | Windows update

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Kapil Arya 38,476 Reputation points Volunteer Moderator
2020-07-28T13:36:48+00:00

Hello,

Please run Windows Update troubleshooter from Settings app > Update & security > Troubleshoot. See if it works.

If that doesn't work, try this:

Open administrative Command Prompt and type following commands one-by-one followed by Enter key.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

Ren C:\Windows\System32\catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

If issue still persists, we can install updates manually using this guide: https://www.kapilarya.com/manually-download-and-install-windows-updates-in-windows-10

If nothing helps, reset Windows Update components: https://docs.microsoft.com/en-us/windows/deployment/update/windows-update-resources

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

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  1. Anonymous
    2020-01-18T04:00:24+00:00

    I first need to rest I can't remember anything right now, and I can't seem to find my notes.  After my rest and thinking on it for a few I will defiantly will reply with the answer, or answer I find and if it worked for me

    Thank you so much for your time and help!

    Sincerely,

     Jackie R

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  2. Anonymous
    2020-01-18T03:27:00+00:00

    It's always good to take a break when you get tired as it will only work against us in tech matters like these.

    The steps for Overcoming Upgrade Problems use the media to run the Upgrade via a more stable method. So that's why I was trying to help you get the correct media.

    Once you have a rest and then get a chance to review it,, jot down your questions and I'll clarify it more so you can have a plan of attack. I'll be here to help.

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  3. Anonymous
    2020-01-18T02:59:20+00:00

    Greg, I was referring to the option 3 from your original email. 

    My confusion is that your first sentence mentions selecting the link for overcoming version upgrade problems, then you go on to other steps to download the ISO.  Then your instructions to mount the ISO and that is where I am lost.  Right now my 85 year old brain needs R&R.  I need clearer instructions,  as you can tell I know extremely little about computers and I am sorry  about that because I know you must be pulling out your hair.  I am going to call it a day and check daily starting tomorrow for further assistance when you have time.

    Thanks again Greg...............Ralph

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  4. Anonymous
    2020-01-18T02:33:26+00:00

    If the Upgrade didn't run then there were no changes made. Download the 1909 ISO and run it per my instructions.

    What Option 3? I can explain any steps that you find confusing.

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