Have you restarted the PC?
Synaptics software accidentally deleted
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Anonymous
Following some problems with a 3 year old Acer Cloudbook I had a PC shop re install a fresh Windows 10 and delete the original version. I had previously done something to change the touchpad settings and had resolved it by installing updated drivers. I think I might have moved the drivers to a flash drive and then deleted them by accident.
The new install doesn't allow the touchpad to work properly. I have no touchpad according to device manager merely a mouse. However, I am physically using the touchpad to navigate but it will not scroll or pinch to zoom etc. It will move the pointer and nothing else. The touchpad is therefore in existence somewhere on the laptop but the device manager doesn't have any details of it. Settings does but only allows me to change the delay time. Nothing else. It seems I have completely deleted the software.
I have tried updating the drivers for touchpad via Acer website but when competed the drives download but I get a windows error message saying this device doesn't work on my laptop. Any ides of how I can recover the driver software would be greatly appreciated.
Windows for home | Windows 10 | Devices and drivers
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Anonymous
2019-09-20T20:25:39+00:00 yes the FN with F7 disables the touchpad ( pointer) It's an Acer Aspire One Cloudbook 14 Model no is N15V2
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Anonymous
2019-09-20T20:21:29+00:00 It says currently this hardware device is not connected to the computer ( code 45 ). Says re connect it to computer but no details as to how
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Virginia M 41,990 Reputation points Independent Advisor2019-09-20T20:14:34+00:00 What’s the model number of the chrome book?
Is there any function key where when pressed disables the touchpad?
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Anonymous
2019-09-20T20:08:29+00:00 I've tried updating the driver for the above but it's saying this hardware isn't connected to the computer I am unable to reconnect