W10 1803 -> 1903 Update Error - "Windows could not configure one or more..."

Anonymous
2019-08-10T16:47:54+00:00

I have a Dell XPS 7100 with AMD hex core 1075T and 8GB ram. 500GB SSD & 1TB secondary drive.

I've been running W10 1803 quite happily but the nags from Microsoft are becoming irritating as 1803 nears end of support. I've tried installing 1903 at least a dozen times. I've followed every troubleshooting procedure I can find; I've pulled every peripheral including video card and sound card leaving just the mobo and SSD. Still get the same error "Windows could not configure one or more system components. To install Windows, restart the computer then restart the installation". I've updated all my drivers and BIOS.

I have run an install in place. I have not run a clean install because losing my (old) applications would be a disaster. Some of them (like Picasa) even if I could reinstall would lose much valuable information.

I know this PC is not "certified" for W10 so I'd be quite happy to stay with 1803. Is there a way to tell Microsoft to stop bugging me about the update? A total wipeout because of a future security breach would be no worse than having to do a clean install.

If that's not possible I'd sure like to know what's the problem. I created a Windows Update log and it's in my dropbox here:

https://www.dropbox.com/s/qx7afofdm9jgpgk/WindowsUpdate.log?dl=0

I would sure appreciate any help. 

Thanks, Joe

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-08-16T14:04:24+00:00

Getting your system to upgrade was really good work.  Not many folks would stay with such a problem and find a resolution.

I suppose you are now the resident expert on this situation.  Hopefully, you will be able to mark the thread solved if you do get 1903 to work so other folks will find it.

Was this answer helpful?

4 people found this answer helpful.
0 comments

52 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-08-13T15:29:38+00:00

    From what I can see, the IIs situation is primary.  I also notice the DSIM can not find properties for many packages on your system.  So you might do an SFC and it if fails, we can check what files are not checking.  Below are just some of the ones I see.  There are about 2 screens worth,

    Info                  DISM   DISM Driver Manager: PID=4356 TID=14596 Signature status of driver C:\Windows\System32\DriverStore\FileRepository\wdcsam.inf_amd64_782a203832146fb2\wdcsam.inf is: SIGNED - CDriverPackage::InitSignatureStatus

    Error                DISM   DISM Driver Manager: PID=4356 TID=14596 Failed trying to get property for driver package 'C:\Windows\System32\DriverStore\FileRepository\remoteusblan.inf_amd64_f78905a23bcbcce5\remoteusblan.inf' in the driver store. - CDmiDriverStore::GetProperty(hr:0x80070490)

    Error                DISM   DISM Driver Manager: PID=4356 TID=14596 Failed trying to get property for driver package 'C:\Windows\System32\DriverStore\FileRepository\ant_libusb.inf_amd64_54173307afc55815\ant_libusb.inf' in the driver store.

    • CDmiDriverStore::GetProperty(hr:0x80070490)

    Error                DISM   DISM Driver Manager: PID=4356 TID=14596 Failed trying to get property for driver package 'C:\Windows\System32\DriverStore\FileRepository\adobepdf.inf_amd64_8372a4bb5d1330af\adobepdf.inf' in the driver store.

    • CDmiDriverStore::GetProperty(hr:0x80070490)

    The 0x80070490 error means..

    ERROR_NOT_FOUND

    1168 (0x490)

    Element not found.

    Other entries where the rollback was actually set.

    CSI    00000854 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-794b97ca407c}) with HRESULT HRESULT_FROM_WIN32(14109).  Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable[gle=0x80004005]

    CSI    00000855@2019/8/10:02:50:58.664 CSI Advanced installer perf trace:

    b97ca407c};Microsoft-Windows-IIS-HttpProtocol, version 10.0.18362.1, arch amd64, nonSxS, pkt {l:8 b:31bf3856ad364e35};250984us

    CSI    00000856 End executing advanced installer (sequence 476)

    RROR_ADVANCED_INSTALLER_FAILED)

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-08-13T13:42:22+00:00

    OK here's the one I found in ...panther

    https://www.dropbox.com/s/2phppubmude0y5i/setupact.log?dl=0

    I have 36GB on the SSD (C:) and 419GB on the HDD (F:)

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-08-13T12:33:32+00:00

    The first half of this file is from 2018..  Let me know where in the Path below do you run into problems finding the correct file (setupact.log).  If you aren't seeing this path, let us know.

    C:$Windows.~BT\Sources\Panther

    The first line of the Setupact.log starts with the following, on the day and time you attempt the upgrade.  If you are not getting one, for some reason, maybe your install doesn't even get far enough to create it.

    MOUPG  *************** SetupHost Logging Begin ***************

    I see references to other folder locations in the log you did send.  You may want to use the View option in Explorer to not hide system files.  Perhaps your system, for some reason is using different folder locations.  Two I notice are shown below.

    C:$WINDOWS.~Q

    C:$INPLACE.~TR

    Was this answer helpful?

    0 comments
  4. Neil D 34,305 Reputation points Volunteer Moderator
    2019-08-13T11:21:02+00:00

    Okay. How much space is available on your SSD and HDD.

    Was this answer helpful?

    0 comments