W10 1803 -> 1903 Update Error - "Windows could not configure one or more..."

Anonymous
2019-08-10T16:47:54+00:00

I have a Dell XPS 7100 with AMD hex core 1075T and 8GB ram. 500GB SSD & 1TB secondary drive.

I've been running W10 1803 quite happily but the nags from Microsoft are becoming irritating as 1803 nears end of support. I've tried installing 1903 at least a dozen times. I've followed every troubleshooting procedure I can find; I've pulled every peripheral including video card and sound card leaving just the mobo and SSD. Still get the same error "Windows could not configure one or more system components. To install Windows, restart the computer then restart the installation". I've updated all my drivers and BIOS.

I have run an install in place. I have not run a clean install because losing my (old) applications would be a disaster. Some of them (like Picasa) even if I could reinstall would lose much valuable information.

I know this PC is not "certified" for W10 so I'd be quite happy to stay with 1803. Is there a way to tell Microsoft to stop bugging me about the update? A total wipeout because of a future security breach would be no worse than having to do a clean install.

If that's not possible I'd sure like to know what's the problem. I created a Windows Update log and it's in my dropbox here:

https://www.dropbox.com/s/qx7afofdm9jgpgk/WindowsUpdate.log?dl=0

I would sure appreciate any help. 

Thanks, Joe

Windows for home | Windows 10 | Windows update

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Anonymous
2019-08-16T14:04:24+00:00

Getting your system to upgrade was really good work.  Not many folks would stay with such a problem and find a resolution.

I suppose you are now the resident expert on this situation.  Hopefully, you will be able to mark the thread solved if you do get 1903 to work so other folks will find it.

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  1. Anonymous
    2019-08-15T23:15:37+00:00

    This may be a place the folks from the IIS forum could help..  There may still be something running on your system causing this.

    Unless you can think of something else to try, I might try installing the software to see if it would.  That might not even work if things were corrupted.

    Can you tell what version are of the files that won't move, like are they IIS version 7 or an earlier version?

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  2. Anonymous
    2019-08-15T22:59:08+00:00

    I tried to take ownership of the files but windows wouldn't allow my administrator account to do so.

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  3. Anonymous
    2019-08-15T22:42:39+00:00

    Windows won't let me move the files - it says I need permission from TrustedInstaller. I was using an admin account to try to move them. Then I tried safe mode - no luck.

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  4. Anonymous
    2019-08-15T21:22:22+00:00

    One other thing to consider, the folder I mentioned contains files/folders.  On the two systems I checked, there are no files or folders in that folder.  Possibly a configuration file is corrupted.

    So, you might think about moving everything out of that folder to see what happens.  Maybe that would allow you to uncheck the box..

    C:\Windows\System32\inetsrv

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