fai.music.metaservices.microsoft.com cannot access

Anonymous
2019-06-12T13:25:59+00:00

Dear All,

I tried since several days to read in WMplayer new cd's, however I can't get Access to MS database at fai.music.metaservices.microsoft.com.

Is there a lone down of Server?

I use Windows 7 Pro and could Access with no Trouble until 3 weeks ago.

Now tried again but failed.

I checked to reqch this Server though Office PC with Windows 10 and IE, but fail, too.

What went wrong so far?

Or does this Service has been discontinued?

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-09-29T14:24:14+00:00

    Microsoft SUCKS, and they are forcing COSTUMERS to use their "new and nice" metadata service musicmatch-ssl.xboxlive.com instead of the better and reliable fai.music.metaservices.microsoft.com that has been working fine for many years.

    I found this thread with a fixed about a year ago when the new musicmatch was switched for the fai.music services.microsoft.com I just did the opposite, so I resumed service to the musicmacth.ssl.xboxlive.com (which, still SUCKS), but at least I can get album info automatically, and for my new (old cds I did not own) albums I have bought. I have tried with a few cds and all of them have worked.

    This was posts on a similar thread about a year ago:

    "Found a solution that worked for me:

    1. Start regedit.exe
    2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
    3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
    4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
    5. Save / exit regedit.exe
    6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

    What an unnecessary pain in the proverbial."

    What I did was to restore [pmp.musicmatch] which, I originally deleted about a year ago... Now I get album info, but updating, or finding metadata for individual songs is really difficult, because the editing option is no longer available, hence the changes I did before.

    I hope this can help you guys... It worked for me.

    Hi,

    I got as far as media player but no TunerConfig? Where have I gone wrong? Thanks

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  2. Anonymous
    2019-09-29T21:31:07+00:00

    Microsoft SUCKS, and they are forcing COSTUMERS to use their "new and nice" metadata service musicmatch-ssl.xboxlive.com instead of the better and reliable fai.music.metaservices.microsoft.com that has been working fine for many years.

    I found this thread with a fixed about a year ago when the new musicmatch was switched for the fai.music services.microsoft.com I just did the opposite, so I resumed service to the musicmacth.ssl.xboxlive.com (which, still SUCKS), but at least I can get album info automatically, and for my new (old cds I did not own) albums I have bought. I have tried with a few cds and all of them have worked.

    This was posts on a similar thread about a year ago:

    "Found a solution that worked for me:

    1. Start regedit.exe
    2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
    3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
    4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
    5. Save / exit regedit.exe
    6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

    What an unnecessary pain in the proverbial."

    What I did was to restore [pmp.musicmatch] which, I originally deleted about a year ago... Now I get album info, but updating, or finding metadata for individual songs is really difficult, because the editing option is no longer available, hence the changes I did before.

    I hope this can help you guys... It worked for me.

    Hi,

    I got as far as media player but no TunerConfig? Where have I gone wrong? Thanks

    Ditto - No "TunerConfig"

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  3. Anonymous
    2019-12-01T22:17:16+00:00

    Unfortunately, neither link works unless you are working on a Windows 10 device. Then again, it is totally in line with what seems to be Microsoft's most tried and true policy: if it works well and people like it, get rid of it!

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  4. Anonymous
    2020-01-21T01:37:06+00:00

    They want you to buy Windows 10. There is no other valid reason. With Windows 10 the have even more access to your personal information so that they can sell it and make even more money. Sorry, but that is the world we live in. Might I suggest contacting your congress person or senator and filing a complaint. Hope they aren't democrat. Best of luck.

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  5. Anonymous
    2020-02-04T18:58:14+00:00

    CR@P! This was driving me nuts.  I couldn't figure out why my Windows 10 computer showed the info but not my ever-reliable Windows 8 could not.  I hate Microsoft.

    I just recently found a workaround for this.  The product "Express Rip CD" does a great job and looks up the CD information.  It's free from Cnet.

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