fai.music.metaservices.microsoft.com cannot access

Anonymous
2019-06-12T13:25:59+00:00

Dear All,

I tried since several days to read in WMplayer new cd's, however I can't get Access to MS database at fai.music.metaservices.microsoft.com.

Is there a lone down of Server?

I use Windows 7 Pro and could Access with no Trouble until 3 weeks ago.

Now tried again but failed.

I checked to reqch this Server though Office PC with Windows 10 and IE, but fail, too.

What went wrong so far?

Or does this Service has been discontinued?

Windows for home | Previous Windows versions | Music, photos, and video

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-07-18T04:36:25+00:00

    The link is to an inner sanctum to which mere W7 mortals have no access or rite of passage. Please vote on our behalves.

    Good afternoon, those who want this to be fixed, click on the link that I will send to vote in favor of the request in the Windows 10 Comments center so that fai.metaservices.microsoft.com in Windows Media Player is again linked .

    https://aka.ms/AA5gida

    https://aka.ms/AA5gida

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  2. Anonymous
    2019-07-18T03:56:22+00:00

    Good afternoon, those who want this to be fixed, click on the link that I will send to vote in favor of the request in the Windows 10 Comments center so that fai.metaservices.microsoft.com in Windows Media Player is again linked .

    https://aka.ms/AA5gida

    https://aka.ms/AA5gida

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  3. Anonymous
    2019-06-26T09:53:53+00:00

    Hermes G.Atariguana,

    thank's for the above about trying to get it working again, however, as Roger Pittock has commented, there is no sub-group "...TunerConfig" anywhere in the registry on my W7 machine. Have spent ages searching and it's nowhere at all.......?

    Any ideas?

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  4. Anonymous
    2019-06-26T09:46:58+00:00

    Hi Carl

    I've was given an old laptop with Windows 10 on it and it has Windows Media Player and Windows Media Centre. I can't say that they are working though as I only discovered the whole issue whilst I've been away from home and don't have the laptops with me. I only discovered it using using a family members Win 7. I'll have a check when I get back home.

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  5. Anonymous
    2019-06-25T19:52:51+00:00

    Microsoft SUCKS, and they are forcing COSTUMERS to use their "new and nice" metadata service musicmatch-ssl.xboxlive.com instead of the better and reliable fai.music.metaservices.microsoft.com that has been working fine for many years.

    I found this thread with a fixed about a year ago when the new musicmatch was switched for the fai.music services.microsoft.com I just did the opposite, so I resumed service to the musicmacth.ssl.xboxlive.com (which, still SUCKS), but at least I can get album info automatically, and for my new (old cds I did not own) albums I have bought. I have tried with a few cds and all of them have worked.

    This was posts on a similar thread about a year ago:

    "Found a solution that worked for me:

    1. Start regedit.exe
    2. Navigate to "Computer\HKEY_CURRENT_USER\Software\Microsoft\MediaPlayer\TunerConfig"
    3. Look for setting PREFERREDMETADATAPROVIDER -- it should have a value "pmpMusicMatch"
    4. Edit the setting PREFERREDMETADATAPROVIDER, and clear the value so you have a blank value
    5. Save / exit regedit.exe
    6. Restart Windows Media Player, you should be restored back to fai.music.metaservices.microsoft.com

    What an unnecessary pain in the proverbial."

    What I did was to restore [pmp.musicmatch] which, I originally deleted about a year ago... Now I get album info, but updating, or finding metadata for individual songs is really difficult, because the editing option is no longer available, hence the changes I did before.

    I hope this can help you guys... It worked for me.

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