Issues with 5.1 Surround Sound with Windows 10

Anonymous
2019-06-25T18:59:15+00:00

I can not get 5.1 Surround Sound to play for my computer with any audio player; i.e. DVD/CD optical drive, Pandora, etc. but when I run an audio test using the device manager it tests perfectly.  I have heard that there might be a compatibility issue with 5.1/7.1 Surround Sound and Windows 10.

Please let me know if anybody has had this problem and what the solution is.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-01-08T05:32:07+00:00

    ![Image](https://learn-attachment.microsoft.com/api/attachments/cdacd5d3-81c3-46ae-bbe4-ec7fa8a4cb3c?platform=QnA
    ADVANCED MODE

    I had the same problem until I realized there was an “upmix/surround” box at the bottom of each set of efffects equalizers in either basic or advanced mode on the “Sonic Stidio” application. Download it, if you havent already, turn on “sonic studio effects,” and check the last box in each set of equalizers, “upmix/surround.” As long as everything else is aligned correctly, that should do the trick. Worked for me.Image

    BASIC MODE

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  2. Anonymous
    2020-10-31T03:20:28+00:00

    If the 5.1 worked fine with the O/S, when testing, or when playing DVD's,  just not with Chrome, the problems are obviously different.

    That isn't what's happening with you, so your problem and some of the other poster's problems are different.

    Did you change / update the drivers for the different cards when swapping? You might also need to 'clean out' different drivers. My guess is that you've got a driver conflict on 10, but not on 7.

    What's the event log say?

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  3. Anonymous
    2020-10-28T19:40:40+00:00

    I have 5.1 and it works (all speakers) if i use the command line to bringup netflix.com.  But if I use the app for netflix(windows 10 Pro) i get no sound at all on same program as above.  

          If i go and test the speakers in microsoft and choose 5.1 only the front speakers give the test tone. 

    Back to the beginning i have to have in microsoft the setting set to stereo -- but i get 5.1

    If i set to 5.1 i get nothing

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  4. Anonymous
    2020-10-28T16:15:13+00:00

    Do you mean that you only get stereo from Netflix? That's a problem with Netflix and the browser.

    Or do you mean you have a 5.1 speaker setup, and Windows only shows 2 speakers?

            == John ==

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  5. Anonymous
    2020-10-27T22:43:06+00:00

    It just shows stereo what do I do this is getting me so angry I'm about to break down completely

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