Windows 10 Stuttering with new update

Thanks for letting us know! I was considering trying to update the Blu-Ray drivers too, but didn't want to risk going back to the way things were before because they were driving me crazy.

Hi,

I apologize for the delay in reply.

I appreciate the efforts you have taken in troubleshooting this issue.

We also suggest following the steps below and check if it makes any difference.

Method 1: Run netsh winsock reset command

1. Press Windows Key + X and choose Command Prompt from the menu.
2. When Command Prompt starts, enter the following and press Enter to run it:
   netsh winsock reset
3. Close Command Prompt and restart your computer.

Method 2: Remove problematic software

If you have any unnecessary programs installed on your computer, we advise that you remove them by following these steps:

Refer this article to Remove programs in Windows 10.

Method 3:  Disconnect all USB devices

USB devices such as external hard drive, printers, etc. can sometimes cause Windows 10 to freeze randomly. If you have any USB devices connected to your computer, you should disconnect them before you turn on your computer.

Method 4: Download latest chipset drivers

To update your chipset drivers, you need to visit your motherboard manufacturer's website and download latest chipset drivers for your motherboard.

Method 5: Update network drivers
 

1. In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2. Expand Network adapters, and locate the network adapter for your device.
3. Select the network adapter, select Update driver > Search automatically for updated driver software, and then follow the instructions.
4. After installing the updated driver, select the Start button > Power  > Restart if you're asked to restart, and see if that fixes the issue.

Method 6: Update your BIOS

To perform a BIOS update, you have to visit and contact your motherboard manufacturer's website and download the latest version of BIOS.

BIOS Disclaimer:

Modifying BIOS/ complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk. 

I look forward to your reply.

Thanks,
Suman.B
Microsoft Community - Moderator

Hello 

I face the same issue on my desktop since Windows 10 20H2 update. Stuttering twice per second : mouse move is blocked for an instant, video and sound stutter constantly. Computer not usable anymore except for basic funciions.  

I tried many things , including methods 1 to 5 above from Suman _B. 

NB except method 4 : I did not execute method 4 because very difficult to find drivers to download for some of the components of my computer : either not accessible to end customers, or only existing on private websites which I did not trust enough (especially when they warn it will give false positive with Malewarebytes antivirus). 

Eventually I got rid of the stutter temporarily after a SAFE BOOT restart (msconfig / start)  followed immediately by a NORMAL RESTART . I do not dare to retart normally again, so I use the "sleep" (mise en veille in French) mode at night to keep it workable. 

PLEASE MICROSOFT do your upmost to deliver fix ! 

Best regards to all

"My solution was to disable an old WLAN adapter that I don't use anyway."

I see your image, I looked in Control Panel, Network settings and I do not see the same image you do. I DO see this on my laptop, but not on my desktop.

I have tried several things to stop the stutter. Goes away for a day or so, but then always comes back.

UPDATE: 3-16-2021

When I do what I mention below the stutter goes away. HOWEVER, I am then unable to type in the search bar for Windows which is quite aggravating since I use the search bar a lot to find something quickly.  So, I pick and choose for the day. Watching videos, streaming, editing and don't need the search bar? Then do below... NEED the search bar go back in and adjust the setting back to "3".

I have had constant stuttering with my keyboard, mouse, and video watching [youtube] on a dell desktop computer since I upgraded to Windows 10. It's ridiculously frequent. As a graphic designer and video editor it was maddening. After hours of trying to figure this out and pouring thru "solutions" offered by the forum here I found this answer and it has helped.

Direct link is here:
https://www.tenforums.com/performance-maintenance/12707-stop-runtime-broker-running-constantly-background.html

Here is exactly what I did based on the information I found on the link above:

1. Right-click on the Start Menu Icon. Go to RUN and type regedit.exe and select OK.

Find the following entry by clicking thru the bread crumbs: [>]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\TimeBroker] "Start"=dword:00000003 2. Right click on "Start"=dword:00000003" and click on MODIFY

Change the 3 to a 4.
NOTE: Before editing, the original value was 3. Set to 4 to disable. Just change the 3 to a 4 3. exit regedit and reboot your system.

No more stutter for me... works for now. For more information on what Time Broker does before you change this setting look it up online. Hope this helps.

You can also try this suggestion to see if it helps in the BEFORE changing the setting in the registry:

https://support.microsoft.com/en-us/windows/runtime-broker-is-using-too-much-memory-ca6ed4e3-2a36-964c-4d2e-8c93980d8a98#:~:text=Runtime%20Broker%20is%20a%20Windows,gigabyte%20of%20RAM%20or%20more.