Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2021-02-08T19:43:28+00:00

    I have a realtek 5.0 BT dongle, ate you saying I should try a different driver then what is on realtek’s website?

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  2. Anonymous
    2021-02-08T13:57:55+00:00

    I seriously agree with you sir, i have had this issue for a long time. Even now I have not solved this issue, and i was starting to think it was my headsets problem after all, until I saw you write a complaint that almost exactly matched my problem too!

    I tried to disable handsfree, (I use boat Rockerz 400) and just use stereo with handsfree microphone. Just like you, it did not work. If by any chance you manage to fix this issue, please do post it here...I really am tired of using my laptops microphone. 

    Right now, It has gotten worse, When I try to use my headphones mic with handsfree audio(I decided I should put up with sucky audio), and it doesn't work at all.....

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  3. Anonymous
    2021-01-29T10:17:23+00:00

    Yeap that approach worked for me, thank you!!

    In my case worked by:

    1 Upair

    2 Disabled Bluetooth LE Enumerator

    3 Paried again

    4 Setting all tinput/output audio devices exclusive mode: Off

    and that's it!!!!

    ...

    it doesn't work.

    The headset was created by W10... 

    if I use Voice recorder, default W10 app, the headset mic works fine.

     since is not doing th two functions at time, mic and playback...

    but with call software, like Zoom, MS TEAMS, Meetings etc, W10 gets crazy and stop the playback and the mic functions

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  4. Anonymous
    2021-01-18T14:55:27+00:00

    It's worse than I thought.

    The Jack  event isn't working.

    I mean...

    If I plug a wired headset + mic, w10 recognize the headphone but not the mic...

    and yes.. the computer jack  is only one and is for a headset + mic... 

    the thing works fine in W10  at 2019 then a update erased the Realtek sound manager and stop working. 

    So W10 v1809 can't connect a headset + mic using Bluetooth, and can't connect a Wired Headset+mic in a single jack...

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  5. Anonymous
    2021-01-17T22:04:12+00:00

    Hi, I am having the same problem right now and it is really disappointing. First few months they worked just fine after that they just don't work in stereo mode with the mic. If you have found a solution to this, please let me know thanks.

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