Bluetooth Headset cannot be used as both headphones and speakers

Anonymous
2019-07-26T17:27:54+00:00

I have a bluetooth headset that does not allow me to use it as both a microphone and a headset.

I have determined that audio will play through the Bluetooth headset as long as the recording device is set to Conexant ISST Audio.  If I set the recording device to BHS-530 Hands-Free then no sound will play through either BHS-530 Playback device.

I can get audio to play while the BHS-530 Handsfree is setup as the Recording device but not while it is actively listening.  As an example my BHS-530 Stereo is selected for both my default audio and default communication device.  I start playing a YouTube video and audio works with the Playback menu is up in the Sound dialog (first screenshot), as soon as I select the recording menu (second screenshot) the audio stops.  If I switch the recording device back to Conexant ISST Audio the youtube video will continue to send sound regardless of which menu I am on.

What do I need to set so that I can use the headset for both audio and microphone (Microsoft Teams Calls)

The headset comes up as two separate devices once it connects to windows:

Playback Device

Type: Headset

Name: BHS-530 Hands-Free

and

Type: Headphones

Name: BHS-530 Stereo

Recording Device

Type: Headset

Name: BHS-530 Hands-Free

Type: Internal Microphone

Name: Conexant ISST Audio

(this is my laptop's internal mic)

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

175 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2020-11-11T13:49:31+00:00

    Hej David,

    Thanks for confirmation that MPOW I19 + MPOW 456A BT 5.0 adapter is working.

    Are you sure that you have MPOW 0-59 with BT5.0? because based on specification this is 4.0 and MPOW 0-59 PLUS/PRO has BT5.0 .

    MPOW 0-59 BT40: https://www.xmpow.com/collections/059/products/mpow-059-bluetooth-headphones-over-ear-black

    MPOW 0-59+ BT50: https://www.xmpow.com/collections/059/products/mpow-059-bluetooth-5-0-bluetooth-headphones-over-ear

    MPOW 0-59 Pro BT50: https://www.xmpow.com/collections/059/products/mpow-059-bluetooth-5-0-bluetooth-headphones-over-ear

    can you please provide link to MPOW I19 IPO which you have? Because on official mpow page there is no such headphones. Maybe you have Mpow H19 IPO?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2020-09-10T15:56:11+00:00

    This cannot be resolved by us nor is it an issue with the Bluetooth devices. Its something Microsoft has to fix in Windows.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2020-09-10T15:46:23+00:00

    Did you all resolve this? I am having the same problem. I tried using 3 different kinds of wireless headphones and none of them works.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  4. Anonymous
    2020-08-20T08:41:40+00:00

    "Windows doesn't let you have both"

    I don't know if Windows can  use both at the same time because it is maybe a single-mode option by the device (hands-free [mic + (poor) headset] or Stereo [hq headset]. I think it is that because when I listen music on my Android phone, the sound is cristal and then I have a grrr-interrupting call I ear a cut and quality is very lower even on my ringtone ! (But alaway better then hands-free on Windows. Regarding your link, it is thank to the aptX surely.)

    If use of "Stereo" and "hands-free" (for mic) modes in the same time in impossible, the last good thing to do for Windows is to have a good quality in hands-free mode (so with aptX) (for example, my work's device is 16b/16kHz in hands-free and 16b/44kHz in Stereo mode). Hope it will come fast.

    Windows developers, please make this happen!

    Maybe an other think is to develop an alternative driver?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  5. Anonymous
    2020-08-10T19:51:26+00:00

    No, you're missing it. I would actually be okay using the low quality audio. That won't even work with the mic enabled. I can only use even the low quality headset setting if the mic is disabled. The fix that I posted earlier only worked for about a day, unfortunately.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments