Cumulative Update for Windows 10 Version 1903 KB4517211 (Causing HP Printer Spooler to Stop)

Anonymous
2019-09-28T08:51:52+00:00

The Cumulative Update for Windows 10 Version 1903 KB4517211 is causing the printer spooler service to stop and the installed printer is no longer recognized.  It is an HP Officejet Pro 8210 printer.  When I go into services.msc I can start the spooler and my printer then reappears but as soon as I try to print the spooler service stops.  If I uninstall update KB4517211, my printer again works.

Secondary Concern: I have temporarily halted windows updates to avoid KB4517211 from again downloading.  How to I stop this update from installing permanently since I will have to resume updates at some juncture.

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-10-04T17:44:36+00:00

    I assume everyone who happens upon this particular thread understands, this isn't a specific 1903 issue, but all Windows versions, nor is it only applicable to HP printers.  Where I work, printing is like breathing air, it is the most important resource a computer can provide.  I know, right.

    My gut tells me that in the end we are going to have to get support from the printer manufacturers, that they will all most likely have to update their v4 driver code to accommodate the security vuln fixes Microsoft is pushing out to all versions of Windows right now.

    you could try uninstalling and then re-installing the printer drivers (although that may not be fun for some people)

    I actually had to do this with one of my HP printers connected thru a wireless/WiFi connection (it was the Hp envy photo 7858 printer) where I had to uninstall the drivers, reboot and re-install the drivers (and reconfigure the wireless connection on that HP printer itself thru the printer's control panel).  now that "networked" HP printer works and I can print just about anything, even with the latest updates like KB4524147 for 1903/1909 and KB4524148 for v1809.

    btw, my other HP printer (the hp envy 4500 series) is connected locally thru a usb cable and never had the print problems with the recent Windows updates.

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  2. Anonymous
    2019-10-04T17:04:45+00:00

    Happy to report my problems (at least for now) are gone

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  3. Anonymous
    2019-10-04T15:03:30+00:00

    I assume everyone who happens upon this particular thread understands, this isn't a specific 1903 issue, but all Windows versions, nor is it only applicable to HP printers.  Where I work, printing is like breathing air, it is the most important resource a computer can provide.  I know, right.

    My gut tells me that in the end we are going to have to get support from the printer manufacturers, that they will all most likely have to update their v4 driver code to accommodate the security vuln fixes Microsoft is pushing out to all versions of Windows right now.

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  4. Anonymous
    2019-10-04T15:02:36+00:00

    Microsoft update KB4524147 for v1903 was available in Windows Update. It purports to fix the printer issue that arose when installing update KB4517211 (which I later uninstalled).  I installed latest update but it did not solve the printer spooler issue. I can manually start printer spooling service but as soon as I try to print an error message indicates printer spooler service is off.  Also, message that no printer is installed.  **Uninstalling KB4524147 remedies the situation and the printer again works fine.**Printer: HP Officejet Pro 8210 

    I did not have Spooler problems with the KB4517211 update. But with the KB4524147 update the Spooler problems began. The Spooler Service stops automatically. After restarting the service, within 20-30 seconds it stops again. I had to roll back this update on 5 workstations with the same problem already. What was meant to be a fix, broke my workstations. I am now delaying all updates on the rest of my workstations.

    The spooler problem is discussed in the following thread at AskWoody.com:

    https://www.askwoody.com/forums/topic/cumulative-update-for-windows-10-version-1903-kb4517211/

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  5. Anonymous
    2019-10-04T14:49:00+00:00

    Article posted at Computerworld.com on October 04, 2019 (Yesterday, Microsoft finally released a true “out-of-band” fix. It, too, has lots of bugs — but this time it’s serious):

    https://www.computerworld.com/article/3444177/microsoft-releases-even-more-patches-for-the-cve-2019-1367-ie-zero-day-and-the-bugs-are-having-a-fi.html

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