Windows locking into sleep mode

Anonymous
2019-07-06T18:08:07+00:00

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-15T11:52:47+00:00

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

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  1. Anonymous
    2020-08-24T04:59:00+00:00

    I have a solution I bought new battery and it resolves everything if your screen shows locking it means your battery loose all its potential to hold  charge more than 20,10, or sometimes 0 percent I would suggest its better to buy new battery

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  2. Anonymous
    2020-08-23T17:45:17+00:00

    oh yes, I noticed that too, so its not a hardware issue after all.  I was looking forward to a cooling pad bcuz i thought it was due to overheating

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  3. Anonymous
    2020-08-23T14:52:11+00:00

    We have the exact same laptops here. Both of them are only just a couple of months old.

    HP have been absolutely useless, and just sending us in circles with the only "improvement" being it now only does it once a day (hardly ideal).

    They appear adamant it is not an issue with their BIOS but from reading all these comments, I strongly suspect it is.

    I am going to add this chain as a response to my very long winded FB messenger chain I have with them currently.

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  4. Anonymous
    2020-08-18T05:45:00+00:00

    if u guys try ryzen controller and having fps drop, it is fair bcs ryzen controller limit perfomance cpu so that ur pc not overheat and start locking. but in my laptop didnt have fps drop, if u guys have fps drop i i prefer playing with fps drop instead shutdown every 10 or 20 minutes

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