Windows locking into sleep mode

Anonymous
2019-07-06T18:08:07+00:00

2 days ago i upgraded my windows 10 to build 1903 , since then ,

randomly and during any activity (gaming , watching a video ..etc) , 

screen with the word "locking" in the middle appears for half a second and my laptop goes into sleep mode 

and then i have to turn it on again 

this never happened before the update , i tried to reset and fresh start but, nothing worked , and now i can't get back to previous build 

what do i do ? 

HELP , PLEASE

SOLUTION 

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies

Basically,

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery

Then, change critical battery action and low battery action to do nothing both on battery and plugged in

I don't know if others already solved the problem In a different way, but i Hope that helps

Have a good day

Windows for home | Windows 10 | Windows Hello, lock screen and sign-in

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-10-15T11:52:47+00:00

Hey guys

So, I solved the issue (for me, at least) a long time ago but forgot to report back. My apologies 

Basically, 

Settings -> power and sleep -> additional power settings -> change advanced power settings -> battery 

Then, change critical battery action and low battery action to do nothing both on battery and plugged in 

I don't know if others already solved the problem In a different way, but i Hope that helps 

Have a good day

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  1. Greg Carmack 24,780 Reputation points Volunteer Moderator
    2020-02-02T00:12:51+00:00

    Normally I would be following this thread and aware by now it is a trending issue to escalate it, however they recently moved me to another "Independent Advisor" unit that stops getting notificaitions when it times out there.  So I am thankful that you brought it back to my attention and I will be researching it now and moving to escalate it soon. 

    What I need in the mean time is to know the results of those still suffering from this of following the steps in my first post here for unexpected Suspends, and also in your new thread here System goes into hibernation for no reason - Microsoft Community where I gave Sleep troubleshooting steps that could also reveal important clues. 

    Additionally try the steps here:

      Computer randomly shuts down in Windows 10 [FIXED]

    (Avoid ad links, just follow edit steps)

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  3. Anonymous
    2020-01-29T22:35:51+00:00

    What to do when it won't wake right away after pressing the power button?

    I haven't even had my computer a year.

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  4. Anonymous
    2020-01-16T20:30:19+00:00

    This happens regularly with my desktop.

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