Photos app freezes upon import / photo importing problems

This is down to iphones and in the camera/photo the 'live' setting which also captures a clip.

I think I figured it out!  I have always used Windows explorer to import my iPhone pics into my pictures folder manually.  When trying to copy the pics I noticed there was a jpeg and a mov file with the same file name and realized the because of live photos saving a small video for each jpeg pic it takes, when attempting to backup your pics and videos it errors out and creates a conflict that crashes the connection between the phone and the computer.  So my workaround is to change the view of the window to "details" and then sort all of the files by file type.  I can then grab and drag all of the jpegs to my computer without any crash.  The down side is however, the only way to tell which are my actual videos that I have taken vs the live video 1 or 2 sec clip is the file size.  I really hope that Apple figures out a way to fix this so we can back up our pics and videos without any issues.

Hope that helps!

Zack

I think I figured it out!  I have always used Windows explorer to import my iPhone pics into my pictures folder manually.  When trying to copy the pics I noticed there was a jpeg and a mov file with the same file name and realized the because of live photos saving a small video for each jpeg pic it takes, when attempting to backup your pics and videos it errors out and creates a conflict that crashes the connection between the phone and the computer.  So my workaround is to change the view of the window to "details" and then sort all of the files by file type.  I can then grab and drag all of the jpegs to my computer without any crash.  The down side is however, the only way to tell which are my actual videos that I have taken vs the live video 1 or 2 sec clip is the file size.  I really hope that Apple figures out a way to fix this so we can back up our pics and videos without any issues.

Hope that helps!

Zack

its not phones. I hooked up my canon camera, same thing, pulled storage card out and plugged into card slot on computer, same thing. Microsoft could care less about supporting the product we are forced to buy. I was using windows 7 pro and never had a problem. they quit supporting it January  2020 . spent $1500 on a new computer with windows 10 and it has been nothing but crashes, freezes and problems since. They force you off of tried and true versions into news ones they have barely tested and do nothing but cause you grief. then they give you no way to resolve the problems. all you can do is vent on their page like this. I am considering just saying forget Microsoft and switching to mac. I don't ever hear the people I know using mac ever having the issues I have with Microsoft.

so freaking ticked right now. bunch of rich CEOs that could care less about the end loser as long as they are racking in the cash to their own pockets

Yeah,  I've always considered 'Windows Updates' to be more like 'Windows Downgrades'.  At the very least,  after a Win Update,  my laptop's track pad will lose function until' I mess around enough to get it working again.. 

That's not My job.  This **** isn't Our jobs.  Microsoft/Windows needs to get their act together, and fix things instead of trying to pass the blame onto other devices, drivers, etc..  What a real-time-dumpster-fire.. 

And to add insult to injury,  I wanted to update both my phone and pc, 

and there's no way in hell I'd drop $3k plus Knowing that simple things like this potentially won't work.  *sigh*