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When I try to access the Microsoft Store I get Error Code: 0x80131500 CV: 0H5MOZaq8Uye8k8W
I've tried wsreset.exe- no success
I've tried https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps - no success
I've tried to reset my region, language, and speech - no success
I've deleted the contents of the download directory and the datastore directory in c:\windows\softwaredistribution - no success
Ideas?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Before you go through all of the Ultra-Geeky hassle (and possibly dangerous) methods above, try checking your Internet Security settings as outlined below:
Possible Fix:
Search for "Internet Options"
Open the App
Select the "Advanced" Tab
Scroll to the Bottom of the List where you can see "Use SSL/TLS"
UN-Select SSL 3.0 and TLS 1.0 and 1.1
SELECT TLS 1.2 and (If Available) TLS 1.3
Click "Apply"
Click "OK"
Reboot Computer
YMMV
Good Luck!
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Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.
Please try the connection related troubleshooting steps here:
https://www.yourwindowsguide.com/2018/08/resolv...
Content on the above blog is written by a Microsoft MVP so it is safe. However do watch out for the ads.
Thank you, LEWCARVER.
I saved it for next time this s**t happens. It sure looks very good!
👍✌👌😃💖
Yes. Microsoft has never even want to help us in this matter.
Why?
We maybe did'nt say please....
No. I am still puzzled about this. Any hint, Microsoft programming boss? Bad education? I beleave so.
The only way you can use the "Microsoft Store" is to reset windowes, and do that the way you could save your installations. Because, like me, the actual REAL reset is really complex.
It is like trying to connect your mobile phone in order to send SMS's. Too complicated. After 4 years I have not done that yet.
But finally getting my "Microsoft Store" to work is a one in a two years fiest! I have done it twice now. Allmost ready to restore, reanimate 😂, my own system.... Learned to save system each week nom....
After the last "restore windows" 7th of deceber I am almost finished. Store still works....!
(hmm..................4 years of development public, not a sign for a working solution except windows reset.)
Please? ....please.
