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When I try to access the Microsoft Store I get Error Code: 0x80131500 CV: 0H5MOZaq8Uye8k8W
I've tried wsreset.exe- no success
I've tried https://support.microsoft.com/en-us/help/4027498/microsoft-store-fix-problems-with-apps - no success
I've tried to reset my region, language, and speech - no success
I've deleted the contents of the download directory and the datastore directory in c:\windows\softwaredistribution - no success
Ideas?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Before you go through all of the Ultra-Geeky hassle (and possibly dangerous) methods above, try checking your Internet Security settings as outlined below:
Possible Fix:
Search for "Internet Options"
Open the App
Select the "Advanced" Tab
Scroll to the Bottom of the List where you can see "Use SSL/TLS"
UN-Select SSL 3.0 and TLS 1.0 and 1.1
SELECT TLS 1.2 and (If Available) TLS 1.3
Click "Apply"
Click "OK"
Reboot Computer
YMMV
Good Luck!
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Hi,
I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.
Please try the connection related troubleshooting steps here:
https://www.yourwindowsguide.com/2018/08/resolv...
Content on the above blog is written by a Microsoft MVP so it is safe. However do watch out for the ads.
I had tried it with no result that is why I did what I did. Thank you for your reply I proposed my solution only as a last resort but only that worked for me.
I had tried all the other solutions none worked for me I already had the above mentioned DNS servers. My desktop is what one would easily call "ancient" but in perfect working order until that problem. My motherboard is GIGABYTE GA-EP43-DS3L and I believe it was IDE and not AHCI. In the advanced Bios setup of this motherboard you can select the priority of the HDDs I selected my USB HDD, which by the way appeared only when I formatted the USB in NTFS and not in the standard Fat-32 (I think that the NTFS format is for files larger than 4Gb to answer your other question) than I selected the same as the first Boot device and disabled all others, booted (it took a relatively long time to boot) and proceeded with the installation. All previous attempts to do the same from inside Windows or (by pressing shift+restart) in the repair environment downloading from the cloud had failed that is why I opted from the boot from USB option. I am not familiar with computers but I believe if you are frustrated enough you can do miracles. I hope I answered all your questions (unfortunately I cann't help with the AHCI I don't even know the word). As I said I had tried every possible solution SSL, DNS, WSReset, Services, Windows Store Apps Troubleshooter, Reset Windows Store through Command Prompt, Re-register All Store apps, Uninstall & Reinstall Store, Run Built-in & Guided Walk through Windows Update troubleshooter, Check your Antivirus and some I may forget and didn't receive any error message the store, calculator, paint and some other apps just woudn't open and when I tried to open a .png, .jpeg file than I would get an error message saying something in the context of "you have no app installed for this extension" so it all started from the store not working and I had to solve it because I need jpeg, png viewing for my work. Hoping I haven't made many spelling or syntax errors (English is not my first language) many regards from the always beautiful but now in a sad state Thessaloniki, Greece.
Same thing happened to me but with Puerto Rico. Changed it to US and it started working. Thanks!
