[DRIVER_POWER_STATE_FAILURE][Asus Vivobook S15 S510UN]Constant BSOD Windows 10[version: 1809]

Anonymous
2019-01-13T07:46:00+00:00

Hi,

I am using Asus Vivobook S15 S510UN running windows 10 1809[OS build:17763.253], I have been facing regular DRIVER_POWER_STATE_FAILURE and  VIDEO_DXGKRNL_FATAL_ERROR BSOD after windows 10 october update. 

I tried different fixes mentioned in forums and even tried to many nvidia drivers from one mentioned in Asus website and also from nvidia website[Using DDU]. But till now i couldn't able to get past BSOD. So i thought sharing here. 

Below you can find last 3 Mini dump file[and one Memory.DMP after latest crash], Msinfo32 and nirsoft driver view details. So any suggestions and solutions can be really helpful.  

One drive link: https://1drv.ms/f/s!AvYJCaSRFtREjkZX2GvhTrPuYByt

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-09-04T17:12:41+00:00

    Not a solution, but beside from disabling the graphics card, you might be able to get pretty stable system by stopping Windows from installing new drivers via Windows Update. Have a look here:

    https://www.laptopmag.com/articles/disable-automatic-driver-downloads-on-windows-10

    For the next step you have to remove the Nvidia Driver completely. I'm not sure if it's necessary, but I used a tool called DDU to do so.

    After the driver is gone, get the newest one from your notebook's support page on asus.com. Unfortunately using this outdated driver might cause a new bluescreen called IRQL_NOT_LESS_OR_EQUAL.

    The problems are probably caused by the fact that Asus installed a shittier version of Nvidia's mx150 in our machines. Apparently there is a 25W TDP version and a smaller 10W TDP version of the graphics chip and at least my notebook has the later one. Therefore Asus has to compile a special version of the graphics driver for the notebooks, which means we will always have an outdated version.

    The whole trouble probably began with Microsoft removing most of the power / energy settings with Windows 1809. So now there are now three companies involved in our problem.

    Last info: I contacted Asus, but they haven't responded yet.

    EDIT: Using ASUS's driver and disabling the Windows Driver Updates does not help. Just got POWER_DRIVER... bluescreen again.

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  2. Anonymous
    2019-09-04T11:52:08+00:00

    Did anyone find a solution to this issue?

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  3. Anonymous
    2019-08-27T09:25:36+00:00

    Hey, I just want to add that you are not the only one Karthik_K_ . I have an Asus Zenbook UX331UN, which does have a MX150 and i7-8550u as well. I constantly get video_dxgkrnl_fatal_error and driver_power_state_failure BSODs. As you probably have seen, there are dozens of other posts online as well, describing the same problem.

    Those errors aren't even tied to Asus, but are a problem with Acer machines as well. This error occurs with both, version 1809 and 1903 of Windows. Rolling back to 1803 helps, but should and can not be the final solution for notebooks this expensive. Additionally, keep in mind that Microsoft will end the support of 1803 this year (12th of November 2019).

    I will try to collect as much data as I can and send it to Asus via Mail. I will link those threads and offer them as many different minidumps as possible, so if you or any of the watchers - there are 18 people registered for the notifications after all

    • have any minidumps to share, or could post their setups, this would be really helpful.

    EDIT: Btw. you can disable your MX150 in the device manager as a temporary solution. This will of course only allow you to utilize the graphics power of Intels UHD 620, but at least you don't have to go through the struggle of downgrading you Windows version.

    Thank you for your efforts in collecting data.

    Below you can find one minidump from my last BSOD with 1903.

    Minidump 1903: https://1drv.ms/u/s!AvYJCaSRFtREk2ax8f-ZwecjGb\_y

    I request users to share information regarding this issue if they have similar hardware and it will helps a lot. 

    Hello,

    I have similar problem with my Vivobook S15 UNR510

    8550u + mx150

    BSODs on 1809 and 1903 builds. On 1803 - everything smooth.

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  4. Anonymous
    2019-08-22T15:10:11+00:00

    Hey, I just want to add that you are not the only one Karthik_K_ . I have an Asus Zenbook UX331UN, which does have a MX150 and i7-8550u as well. I constantly get video_dxgkrnl_fatal_error and driver_power_state_failure BSODs. As you probably have seen, there are dozens of other posts online as well, describing the same problem.

    Those errors aren't even tied to Asus, but are a problem with Acer machines as well. This error occurs with both, version 1809 and 1903 of Windows. Rolling back to 1803 helps, but should and can not be the final solution for notebooks this expensive. Additionally, keep in mind that Microsoft will end the support of 1803 this year (12th of November 2019).

    I will try to collect as much data as I can and send it to Asus via Mail. I will link those threads and offer them as many different minidumps as possible, so if you or any of the watchers - there are 18 people registered for the notifications after all

    • have any minidumps to share, or could post their setups, this would be really helpful.

    EDIT: Btw. you can disable your MX150 in the device manager as a temporary solution. This will of course only allow you to utilize the graphics power of Intels UHD 620, but at least you don't have to go through the struggle of downgrading you Windows version.

    Thank you for your efforts in collecting data.

    Below you can find one minidump from my last BSOD with 1903.

    Minidump 1903: https://1drv.ms/u/s!AvYJCaSRFtREk2ax8f-ZwecjGb\_y

    I request users to share information regarding this issue if they have similar hardware and it will helps a lot.

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