Error 0xc0000005

Anonymous
2018-11-07T05:33:04+00:00

I am experiencing error 0xc0000005 on Uplay ,Origin & Battle.net i have tried reinstalling, i also reinstalled all the redistributables & i also reinstalled windows but i get the same error.

I need help.

My Specs:

OS: Windows 10 64-bit 

CPU: Intel Core i5 3470S 

RAM: 8 GB DDR3 

HDD: western digital 320+640 GB

GPU: Zotac GTX 650 Ti Boost Edition

Mother Board: Gigabyte Super 4 (GA-H61M-D2-B3) (rev. 1.0)

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2018-11-22T16:59:51+00:00

    Nice progress.

    For the "vanilla" installation there should be no error messages, error codes or crashes for this progression:

    a) Windows only (windows installed Microsoft and non-Microsoft drivers), no window updates, no drivers, no applications

    b) Windows + windows updates (no drivers, no applications)

    c) Install one driver at a time until all drivers are individually tested (no applications)

    At this stage there should be an installation of Windows with windows updates and all computer or motherboard manufacturer drivers installed with no error messages, no error codes, and no crashes.  Then add any needed drivers that are not displayed on the motherboard manufacturer website (Intel, AMD, Nvidia, Killer Networks, Realtek, etc).

    d) install the first application

    e) install the second application

    f) install the third application

    There must be sufficient time at each stage so that you are convinced there are no problems.

    If there are problems then you uninstall the last step and reevaluate.

    Then you reinstall the application and reevaluate.

    It is the very slow progression with evaluation that can allow the discovery of the problematic application.

    System restore can also be used.

    At any time you should be able to clean install, perform windows updates, and install drivers again the retest to confirm that there are no problems with only windows + updates + drivers.

    Then add the application that you consider to be problematic for reconfirmation.

    It is this methodical method of testing to see the relationship with the latest installed application the new error message or error code or crash.

    See what you can do to narrow down the problematic application by the timing of the error message or error code or crash to the latest installed application.

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  2. Anonymous
    2018-11-22T13:46:54+00:00

    Thanks man for all your help.

    Ok now i vanilla installed windows 10 without any windows updates and setup my pc and once i was certin that everything is ok i installed my graphic card drivers and required redistributables and installed my game via origin and uplay and everything is working fine till now the pc has been booted about 10 times without any problems. 

    Now i am wondering which driver was the cause of the error because now i am 100% sure it is not a hardware issue.

    any help please.

    Thanks in advance.

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  3. Anonymous
    2018-11-19T09:50:14+00:00
    1. Does the error appear in safe mode?
    2. Or it never appears in safe mode?
    3. There were no BSOD with windows driver verifier.
    4. Drive and RAM hardware testing were ok.
    5. Choose one of the temperature monitoring software applications: Speecy, HW monitor, Speed fan:

    Speccy - Free Download - Piriform: Speccy - System Information - Free

    https://www.piriform.com/speccy

    https://www.ccleaner.com/speccy

    HWMONITOR | Softwares | CPUID: HWMONITOR | Softwares | CPUID

    http://www.cpuid.com/softwares/hwmonitor.html

    SpeedFan - Access temperature sensor in your computer: SpeedFan - Access temperature sensor in your computer

    http://www.almico.com/speedfan.php

    1. Run FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials

    FurMark - GPU Stress Test Windows 10 Performance Maintenance Tutorials:

    https://www.tenforums.com/tutorials/13081-furmark-gpu-stress-test.html

    Please make note of the importance of temperature monitoring and aborting the test in the GPU link.

    a) Record the maximum temperature and post the maximum temperature into the thread.

    b) Record the test duration and post the uninterrupted test duration into the thread.

    c) Aim for testing 1 hour.

    d) Use the Microsoft snipping tool to post images into the thread.

    e) And use share links to post the images.

    1. One option is to perform a "vanilla" clean install.

    Only install the operating system.

    No drivers, applications, or windows updates.

    The computer is evaluated for error messages, error codes, crashes, etc.

    The vanilla installation has to run long enough so that you are convinced that is is OK.

    Once you are convinced that it is OK with just the operating system and the Micorosoft Windows default drivers (Microsoft and non-Microsoft default drivers) you can start installing Windows updates. 

    No drivers or applications are yet installed until you are convinced it is OK.

    Then you can install drivers, one at a time.  The vanilla installation with the windows updates then has the first driver and again you must observe for sufficient time until you are convinced that is is OK. 

    Then add the second driver and again observe for sufficient time to evaluate for error messages, error codes, crashes, etc.

    So far no applications have been installed.

    Once you have performed a clean install with Windows updates and installed computer or motherboard manufacturer drivers and there were no problems (no error messages, no error codes, no crashes, etc.) then you can install the first application.

    And again you must give lots of time to evaluate after each application for error messages, error codes, and crashes.

    If a error message, error code, or crash happens with this vanilla install followed by a slow installation process of one driver at a time and one application at time with lots of time to evaluate you may be able to find a problematic application.

    This method of "vanilla" clean install is used to rule in /rule out hardware problems.

    If there were error messages, error codes, or crashes with only the installation of Windows with no Windows updates and no drivers, then if you are experienced with hardware there is a strip down method for desktops to rule in /rule out hardware components.

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  4. Anonymous
    2018-11-19T08:09:28+00:00

    What is your verdict is it software issue or hardware issue and which component is most likely faulty.

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  5. Anonymous
    2018-11-17T13:00:33+00:00

    I performed a clean boot and turned off windows fast startup but no luck.

    I tried with only Microsoft services on and with all services including Microsoft services off but still got the error.

    What should i do now.

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