Why is there no "troubleshoot hardware & devices" in 1809 update?

Anonymous
2019-01-01T10:13:30+00:00

I have looked everywhere in settings & control panel, & there is no longer a troubleshooter for hardware & devices. All of the other troubleshoot options are still listed , & there is no "view all." In 1803 I could access it in " update & security" then chose "troubleshoot" & it was the 4th one listed under "find & fix other problems" where "keyboard" is now. Unless Microsoft will come up with a fix, I guess the only solution is to go back to 1803?

Windows for home | Windows 10 | Settings

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Anonymous
2019-01-02T05:27:14+00:00

Hi,

Thank you for writing to Microsoft Community Forums.

Please note that Hardware and Device troubleshooter was removed from Windows 10 starting from the build version 1809. The Hardware & Devices troubleshooter had the lowest daily usage was usually run in tandem with other troubleshooters, therefore it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.).

Hope it helps.

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  1. Anonymous
    2019-12-03T16:20:54+00:00

    it was determined it was no longer needed and specific troubleshooters should be used instead (i.e. Bluetooth, audio, etc.). 

    So where is the specific troubleshooter for webcam?

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  2. Anonymous
    2019-09-03T16:36:04+00:00

    I will comment a second time. 

    If my doctor told me " We removed all our emergency rooms from this hospital cause people only come to them once every few years. We instead used the space for child care and theaters which are used all the time." 

    If M$ keeps removing stuff on the criteria of "Oh, it's only used once in awhile" then soon we will be totally locked out of manipulating and modifying and repairing our own computers.   OH WAIT!!!  IS THAT THE PURPOSE? 

    If people can't fix their computer software, they won't touch it and break it. Then ONLY MICROSOFT can fix it and they can CHARGE US MONEY TO FIX OUR COMPUTER AND WE WILL HAVE TO PAY IT

    Maybe that is the plan for the future. Lock us out of any access to our computer and our software, then charge a monthly subscription or service charge to fix things.

    I do not like corporate decision making. It is based solely on the profit that the corporate entity can make on that decision.  Truthfulness, honesty, integrity, forthrightness, and obligation are all destroyed in the process.

    Calvin E. Thomas

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  3. Anonymous
    2019-01-02T10:11:20+00:00

    There was a recent post with the hardware troubleshooter download but it was an exe file instead a link.

    If a link is available then maybe someone can post in into the thread.

    If you are having problems that need troubleshooting please update the thread or start a new one.

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  4. Anonymous
    2019-01-02T10:05:57+00:00

    Hi,

    Thank you for writing back. I appreciate your time and patience.

    Glad to know that I was able to address your query. Please feel free to contact us, in case you have any other queries related to Windows in future.

    Happy New Year. Have a great year ahead!

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