Blue Screen of Death Windows 10

another BSOD... 

Stop code: system service exception

What failed: win32kfull.sys

https://1drv.ms/u/s!AplfzH9YkqOFikMh8F32fgz5ilHP

https://1drv.ms/u/s!AplfzH9YkqOFikQH6DDpEX_G_Onh

Could you please give me a step by step guide on what to do next?

To evaluate the BSOD please post logs for troubleshooting.

Using administrative command prompt copy and paste this whole command.

Make sure the default language is English so that the logs can be scanned and read.

https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

The command will automatically collect the computer files and place them on the desktop.

Then use 7zip to organize the files and one drive or drop box to place share links into the thread for troubleshooting.

https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

This command will automatically collect these files:  msinfo32, mini dumps, drivers, hosts, install, uninstall, services, startup, event viewer files, etc.

Open administrative command prompt and copy and paste the whole command:

copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

There are two files for you to find manually:

a) C:\Windows\MEMORY.DMP

Use file explorer > this PC > local C: drive > right upper corner search enter the above to find results.

b) dxdiag:  

In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

Hi Sir,

Minidump file is empty. Just tried this:

1. Go to the Control Panel, choose ‘System And Security’, and then click ‘System’, and then click the ‘Advanced System Settings’ link.
2. In the opened window, click the ‘Advanced’ tab and then inside the ‘Startup And Recovery’ frame, click the ‘Settings’ button.
3. In the opened ‘Startup And Recovery’ window,  there is ‘Write Debugging Information’ section. You should set the combo-box in this section to ‘Small memory dump’, and then click ‘ok’ to confirm the change.

However my current selection is already set to Automatic Memory Dump, Should i still change it to small memory dump?

If it is empty, does this mean we have to wait for another bluescreen for the dump file?

Great. The memory is okay.

We need log files(called dump files) that tell us what lead to crash.

Please share them with us for a better analysis of the problem. Instructions can be found here:

https://answers.microsoft.com/en-us/windows/for...

Please let us know if you need any assistance about posting dump files.

Hi, thank you for your reply. 

Followed your instructions, here is a copy of the image.