Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-10T15:20:28+00:00

    You said the problem will be fixed in 1-2 days but as of yet from 7 December the problem still exists .....help us please

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  2. Anonymous
    2018-12-10T15:07:48+00:00

    I think that oktober 2017 they ended support....and for 12 months after they would or could end the updates for security etc. But now we all have the same error in the store for New apps  and for App updates. (certainly not ok!)

    That i cannot download new apps from microsoft or the store is fine by me, but cannot update Whatsapp or Netflix which are not owned by microsoft. That is absurd, my two windows phones are 1,5 years old!

    Please Microsoft fix this!

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  3. Anonymous
    2018-12-10T15:05:09+00:00

    Do you have this problem only with one specific app or with any app? This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in 1-2 days, no need to do anything with your phone.

    Folk, I waited for 3 days! Maybe I should wait for another week :)

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  4. Anonymous
    2018-12-10T15:03:27+00:00

    Ошибка c00cee2dна WP8.1 устройства при загрузке / обновлении приложений из магазина

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