Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

Was this answer helpful?

200+ people found this answer helpful.
0 comments

526 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-12-11T15:07:47+00:00

    i ve got the same error with a LUMIA625 we are  on the 11th , still the same. is few days meaning a week?

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-12-10T19:00:13+00:00

    For camera, did you try Settings->Applications->photos+camera->Default camera app?

    There you can restore Lumia Camera as primary app for the camera.

    My experience tells me, on the whole, that is extremely poor advice. I have had four Lumia phones. Three got bricked by Microsoft, and I'm beginning to wonder if it is a cynical and ruthless method of burying their 30 billion dollar balls up? 

    I bought recently an immaculate 1020, mint, because I love the styling the quality and the camera...Oh the camera! 

    Day one; I play about with it download some apps change setting to how I like them...I have yet to put in a sim..

    Day two; The camera is staggering a full 41 megapixels of genius engineering, i take some pics and play a bit more.

    Day three; I put a new sim into the phone and  later on a message pops up about a critical update? I remember I had seen this earlier, maybe day2? I always am wary with Microsoft updates... The phone was working like a dream...

    I installed the critical update...Oh god why did I do it? I could no longer download any apps and so on...

    Now Microsoft had ceased support for this model a year ago...Why was this update suddenly available? Just to f**k me I think.

    It gets worse, After trying everything I did a hard reset in frustration. When it restarted my Lumia camera had been replaced by the Microsoft camera, which rendered my lovely camera  into a six megapixel bastard. It was worse than useless now. I did everything conceivable to pair the phone with the account and etc, etc etc for days I toiled. I can't tell you how much I hate them. I thought nothing could be worse than Apple for shafting loyal customers...Just scanning my room I count seven things poisoned by Microsoft.

    If I don't get my 1020 useable again I will buy a friggin' Apple piece of...

    Nobody knows what that error code means...they have been asking for years and never got an answer...what is that about? It's crazy. I mean literally crazy. An error code nobody knows what it is, phones were dropping like flies, Microsoft don't know, you don't know, I don't know and over six or seven years of asking through the whole internet, they don't know. 

    What a dogs **** of a company.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-12-09T15:50:18+00:00

    There is nothing you can do, its on Microsofts end. You have to wait for them to fix it.

    Read the other messages so you dont have to keep repeating the same question over and over.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2018-12-09T15:21:05+00:00

    I have the same problem i dont have access to windows store i cannot download or uptade any apps give me error code 805a0193

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments