Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

Was this answer helpful?

200+ people found this answer helpful.
0 comments

526 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-12-07T19:43:57+00:00

    microsoft had announced in October 2017 that the store would receive updates for apps for twelve months, after they were gradually abandoned by July 2019. They will never say what they are doing, I think they are starting to decommission the servers progressively for windows 8.1 mobile. The problem is that even with a reset the phone needs the store. WE DO NOT BUY MORE WINDOWS PHONE or even surface. Is there a way to install NOT from the store?

    Was this answer helpful?

    9 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-12-09T12:31:25+00:00

    Apps are downloading from the store, but when it's starting to install it gives 805a0193 error in my phone.

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  3. Anonymous
    2018-12-07T19:53:52+00:00

    Was this answer helpful?

    5 people found this answer helpful.
    0 comments
  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more