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I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.
I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?
I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.
We would like at least to hear some comments from Microsoft regarding the situation. Is the Store down forever and we need to buy new phones or this is temporary error and it will be fixed? Ignoring millions of users is not good thing.
Based on Microsoft's previous behavior in similar cases I do not believe there will be any public acknowledgement of the problem. It will just get fixed and we'll all pretend it never happened -:).
As for buying new phones, my strictly personal opinion is that if you are still using a WP8.1 device which is not upgradeable to W10M you should have bought another phone a long time ago.
We would like at least to hear some comments from Microsoft regarding the situation. Is the Store down forever and we need to buy new phones or this is temporary error and it will be fixed? Ignoring millions of users is not good thing.
I try to repeat this as often as I can - there is nothing any user can do to fix the problem, so there is no need to do anything on your phones, no resets, no reinstalling of firmware will make any difference. This type of outage has happened before and usually has been fixed within a few days, so everyone just needs to wait.
For the past three days I keep getting this message "There has been a problem completing your request. Try again later. This error code may be helpful: 805a0193" whenever I try downloading an app from the store on my Microsoft windows 8.1 mobile. Please I need help fixing this, its not letting me download the apps I want to.
