Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  1. Anonymous
    2018-12-11T20:33:53+00:00

    Hi ShaimaaMaher,

    You only need a Computer if you want to upgrade to Windows 10 Mobile.

    I just looked again and the store its working fine.

    I have no problems.

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  2. Anonymous
    2018-12-11T20:30:45+00:00

    The store is now finally available in my region (Brazil), and I can download apps normally.

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  3. Anonymous
    2018-12-11T20:28:39+00:00

    Hi ShaimaaMaher,

    In Portugal, Spain na in the UK it's working fine.

    I don't know here you are, but it could be a question of waitting a bit longer.

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  4. Anonymous
    2018-12-11T20:08:30+00:00

    Hi,the store banot working again and i have phone. Not computer

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