Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

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  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-11T16:45:35+00:00

    it's not nice because no one able to help me and that is very annoyed

    The answer at the very top of this thread is very clear - you need to wait until Microsoft fix the problem, there is nothing you can do and nobody else who can help you. Yes, very annoying, but at least you haven't followed the stupid advice to reset your phone or do other silly things which will make no difference.

    Posting the same question more than once will also not make any difference, several hundred other users have already posted it, so no need to add to this very long thread unless you have something new to contribute. Posting "I have the same problem" is a waste of time.

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  3. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-11T16:41:25+00:00

    So this is pretty much telling users we are ****.

    In general yes, although I thought that was pretty obvious for quite a long time before July 2017, however I have no reason to think that the Store has been discontinued yet.

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