Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

Was this answer helpful?

200+ people found this answer helpful.
0 comments No comments

526 additional answers

Sort by: Most helpful
  1. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

  2. Anonymous
    2018-12-08T14:20:54+00:00

    First: no it is not about the network.

    Second: no we should not reset the phone for it to work.

    Third: fix it, this is your software.

    What the hell is wrong with Microsoft these days? Everything is wrong. From the available colors at office to the Windows Phone Store not downloading apps by some stupid reason nobody can't explain.

    Thanks in advance.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-12-08T11:21:28+00:00

    Error code 805a0193 occurs when downloading apps store

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-12-08T08:30:26+00:00

    i use window phone 8.1 lumia 640 LTE, from date 05/12/2018 up to now when  am trying to update application or download it from store i got a result, there is a problem completing your request try again later. inquiring minds might find this error code helpful; 805a0193. from there nothing more can happen and i cant able to download the application. can you please help me to fix the problem?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments