Error 805a0193 on WP8.1 devices when downloading/updating apps from the Store - NOW RESOLVED

Anonymous
2018-12-07T12:38:51+00:00

I recently bought a Nokia Lumina 640 because i want to get some windows phone games for achievents. The first thing i try and download gives me this error.

I have searched and searched and i cant find a definitive answer on what the issue is and how to resolve it. It seems to be some error with my network, but what error? Is it a port thing? What ports does it need?

I did the steps the microsoft website suggests, which were to: manually change my time, manually sync my email, make sure to update my microsoft account, and finally, to reset my phone. None of that worked so i am looking for real answers.

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
RedSpook-9082 4,765 Reputation points Volunteer Moderator
2018-12-07T19:08:28+00:00

This error usually comes up when there is a problem with the store on the Microsoft side. Usually the problem is resolved in a few days, please do not do anything with your phone, router or any other piece of equipment, no resets or reinstallations will make any difference and you may lose apps which are no longer available in the store. The solution can come only from MS and the only thing you can do is wait, no matter how frustrating it is.

Was this answer helpful?

200+ people found this answer helpful.
0 comments

526 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-12-11T15:31:02+00:00

    No. It's mean a few weeks :) :)

    Was this answer helpful?

    0 comments
  2. RedSpook-9082 4,765 Reputation points Volunteer Moderator
    2018-12-11T15:29:58+00:00 
    Does the Windows Device Recovery program work to update too?

Sorry for the bad English, I'm Brazilian.

    No, it doesn't, it only restores the original firmware which the device had when it left the factory - usually this means a "downgrade" rather than an update.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-12-11T15:17:22+00:00

    Does the Windows Device Recovery program work to update too?

    Sorry for the bad English, I'm Brazilian.

    Was this answer helpful?

    0 comments
  4. Anonymous
    2018-12-11T15:13:57+00:00

    Điện thoại của tôi là Lumia 920. Vì vậy, nó không thể cập nhật lên windows phone 10. Và tôi chỉ sống với lỗi này? Microsoft đã không làm bất cứ điều gì. Tôi rất buồn về điều đó.

    Was this answer helpful?

    0 comments