Lenovo 100s ideapad Bitlocker problem after Windows update Nov 2018.

Anonymous
2018-11-09T16:40:00+00:00

My Lenovo 100s got a Microsoft update on 2/11/18. Since restarting I get the bitlocker blue screen asking me to enter the recovery. I never set one up, was never asked to set one up, so don't have one. Been backwards and forwards with Lenovo, who say they are working on the problem and have now said it is a problem for Microsoft to sort out. Contacted Microsoft who have said it is a hardware problem for Lenovo to sort. Please can someone just help to sort it out.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-12-10T21:21:26+00:00

re the issue with Lenovo 100s and bit locker having been onto Lenovo and Microsoft to get issue resolved

first speaking with LENOVO they confirmed it is a Microsoft issue 100s Ideapad  DOES NOT HAVE TPM CHIP INSTALLED NOR IS THE HARD DRIVE PARTIONED  OR A SEPERATE BOOT OPTION IF YOU READ MICROSOFT OWN CRITERIA  for bit locker to be enabled THE MACHINE NEEDS THESE also as bit locker is Microsoft 

not LENOVO . Having now spoken to a Microsoft agent in the U S A he now agrees that it is their issue 

having pointed out their own criteria for bitlocker  he agreed beyond his pay grade and would force it up the line

I pointed out also two days before the update KB4462919 within my Microsoft account where you are supposed 

to find this key my setting was off it now shows on not changed by me so why cannot the Microsoft accounts be rest to off by default like the update did earlier in year .I have written in disgust to Microsoft AS THIS IS NOW THE SECOND TIME UPDATES HAVE CAUSED ISSUES WITH LAPTOPS WITHIN THE FAMILY AND WE NEED ANSWERI AGREE CORPARTIONS NEED BIT LOCKER I DONT

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  1. Anonymous
    2018-12-16T23:03:37+00:00

    did they explain how they got around the encryption issue  if not is it possible to find out I thing LENOVO

    DELL TOSHIBA WOULD PAY A FORTUNE PC WORLD NO CLUE AT ALL

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  2. Anonymous
    2018-12-16T22:58:32+00:00

    hi sorry to inform you know further forward as yet can you tell me if you can see my replies to paulw656

    if so you know where I am

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  3. Anonymous
    2018-12-16T22:54:42+00:00

    hi paulw656 re bit locker issue

    I am now involved in further discussion's with Microsoft USA

    as the bit locker is encrypted  via your Microsoft account ie bit locker is turned to on

    if you want to sell your laptop you can delete it from your account so if you then added the Lenovo to another account you should be able to turn bit locker off they  are now looking at that

    I also pointed out that even if you put a new mother board in with your account it would still lock

    I also said what would happen if I bought a new laptop and linked to my account  would it still lock it

    as I get anymore updates I will inform you also if you get a work around please let me know

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  4. Anonymous
    2018-12-16T15:01:00+00:00

    Coming up to 2 months now, might follow your example shortly. Thanks for letting me know.

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