Lenovo 100s ideapad Bitlocker problem after Windows update Nov 2018.

Anonymous
2018-11-09T16:40:00+00:00

My Lenovo 100s got a Microsoft update on 2/11/18. Since restarting I get the bitlocker blue screen asking me to enter the recovery. I never set one up, was never asked to set one up, so don't have one. Been backwards and forwards with Lenovo, who say they are working on the problem and have now said it is a problem for Microsoft to sort out. Contacted Microsoft who have said it is a hardware problem for Lenovo to sort. Please can someone just help to sort it out.

Windows for home | Windows 10 | Windows update

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Anonymous
2018-12-10T21:21:26+00:00

re the issue with Lenovo 100s and bit locker having been onto Lenovo and Microsoft to get issue resolved

first speaking with LENOVO they confirmed it is a Microsoft issue 100s Ideapad  DOES NOT HAVE TPM CHIP INSTALLED NOR IS THE HARD DRIVE PARTIONED  OR A SEPERATE BOOT OPTION IF YOU READ MICROSOFT OWN CRITERIA  for bit locker to be enabled THE MACHINE NEEDS THESE also as bit locker is Microsoft 

not LENOVO . Having now spoken to a Microsoft agent in the U S A he now agrees that it is their issue 

having pointed out their own criteria for bitlocker  he agreed beyond his pay grade and would force it up the line

I pointed out also two days before the update KB4462919 within my Microsoft account where you are supposed 

to find this key my setting was off it now shows on not changed by me so why cannot the Microsoft accounts be rest to off by default like the update did earlier in year .I have written in disgust to Microsoft AS THIS IS NOW THE SECOND TIME UPDATES HAVE CAUSED ISSUES WITH LAPTOPS WITHIN THE FAMILY AND WE NEED ANSWERI AGREE CORPARTIONS NEED BIT LOCKER I DONT

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  1. Anonymous
    2019-09-15T15:51:41+00:00

    Ok, I think I found the web page using google to search for a string of the text from the message you'd posted:

    https://www.maketecheasier.com/differences-between-uefi-and-bios/

    If the drive is actually encrypted and not knowing the passkey, I'll give up and create a USB flash drive with the latest version of Windows 10 on it (release 1903) like kaos_engr showed, delete partition 3 and install it again in that free space on the internal solid-state drive.

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  2. Anonymous
    2019-09-15T11:26:15+00:00

    hi supplyrabbit402

    ref the images on august 10th you will see my next post said that did not go as planned and I lost them all my paperwork relating to this issue is in storage as in process of moving and i i get a minute i will try and find but i can remember that it was from microsoft tec usa 

    but the text is a copy of the pages . basicly windows to stop people putting on Linux which you could do with bios systems uefi stops this as you only have first boot os option .

    in my spare time now I have now put another ssd in  and am trying to get an easy way round last update for machine as it is now over 6 years old

    hope this helps

    regards beverleypage

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  3. Anonymous
    2019-09-14T16:39:21+00:00

    What's the link to the article where those pictures about the UEFI BIOS are posted? 

    None of them showed up. Only a broken graphic image is displayed in their place. :(

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