Microsoft Edge and other Microsoft Store apps might not connect to the Internet after installing the Windows 10 October 2018 update

Anonymous
2018-10-04T21:36:35+00:00

After installing the Windows 10 October 2018 update (version 1809), Microsoft Store apps are no longer able to connect to the Internet.  For example, Microsoft Edge is unable to connect to any websites, displaying the message, “Hmmm...can’t reach this page.”  Apps like Mail, Calendar, and News are not working properly.  And Microsoft Store says to check my connection.

Non-Store apps, such as Internet Explorer, are still able to connect to the Internet.

Windows for home | Windows 10 | Internet and connectivity

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Anonymous
2018-10-04T21:41:00+00:00

Microsoft is aware of an issue after installing the Windows 10 October 2018 update (version 1809) that prevents Microsoft Store apps from connecting to the Internet on devices that have disabled IPv6.  Microsoft is working on a solution that is planned to be released in a future Windows update.  In the meantime, you can resolve this problem by enabling IPv6:

  1. Open the Settingsapp and select Networking & Internet > Network and Sharing Center.
  2. Select the network adapter you're using (by clicking the appropriate link next to “Connections”) and select Properties.
  3. On the Networking tab, select the checkbox next to Internet Version 6 (TCP/IPv6).
  4. Select OK to save your changes.

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Anonymous
2018-10-05T19:14:26+00:00

If you still having issues after enabling IPv6, I suggest changing your network profile to Public.  Go to Settings, Network & Internet and click on Change connection properties.  Under Network profile, click on Public.

If that doesn’t work, run Network reset. This will reinstall your network adapters and set other networking components back to their original settings.  You might need to reinstall any VPN software or virtual switches after. Go to Settings, Network & Internet and click on Network reset.  Click on Reset now.

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  2. Anonymous
    2018-10-11T02:07:02+00:00

    unable to connect to the web using EDGE 

    With Edge you can use its Developer Tools Network trace to refine that "unable to connect" symptom.  Otherwise, I would try using Message Analyzer to try to understand what is wrong.

    HTH

    Robert Aldwinckle

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  3. Anonymous
    2018-10-10T09:46:04+00:00

    I am sorry that your replies that are marked as answer will not solve this issue for anyone.

    this is me writing you from Edge via Mobile Hotspot, because Edge on Windows 1809 does not work at all if the network is configured to private or Domain on the very same device.

    This shows that the issue is not necessarily a thing that a user has in his hands, especially not in Enterprises.

    BE AWARE THIS ISSUE WAS NOT PRESENT IN RS5 17713

    Situation in RS5 17763.1 (GA)

    Error when trying to load ANY site:

    There are many threads that discuss the same issue, while I consider this to be the main thread, as long it does not get locked up as some of the others - without reference to this one.

    **Some even report a coincidence with Sophos XG,**and Sophos is pointing to Microsoft Driver Changes in 1809 here.

    https://community.sophos.com/products/endpoint-security-control/f/sophos-endpoint-software/105637/edge-browser-being-blocked-after-windows-10-update-1809?pi2147=5

    https://community.sophos.com/kb/en-us/132874

    The CU 10-2018 for 1809 does not fix the issue.

    Be aware that Microsoft "Solutions" that includes resetting Edge (incl. loosing history), activating IPv6 or Setting up the Internet connected Network Adapter to Public Network do help but cannot be advised in Enterprises.

    reference: 

    https://answers.microsoft.com/en-us/windows/forum/windows\_10-start/microsoft-edge-not-working-cant-browse-to-any/32893f86-7a4d-4eec-9eb3-eb683705a71e

    The network adapter is naturally set to Domain Network for Domain Joined Computers and should / cannot be changed. Also for sake of working (Advanced) Windows Firewall Settings.

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