Windows 10 1809 17763.55 cumulative update BSOD WDF_VIOLATION on HP desktops.

Anonymous
2018-10-10T05:20:44+00:00

After installing KB4464330 (build 17763.55) my HP EliteDesk 800 G3 the machine refuses to boot, ending with BSOD WPF_VIOLATION.

I was able to get the PC working again using an earlier restore point.

It seems that this problem at least HP machines:

https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4464330-kb4462919-and-kb4462918-cumulative-updates-released/

I contacted MS support and was told that:

Actually HP computers are not the only product affected for this issue other computers as well like DELL etc. That's why for now, we’ve temporarily paused the update for people who seek to check for updates, to investigate an isolated reported issue and will make it available for download again once ready.

Me

Ok, so this is known issue for 17763.55 cumulative update?

Agent

That's correct and other issue has been reported as well but our higher level of support already working on it

Windows for home | Windows 10 | Windows update

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Anonymous
2018-10-11T18:47:25+00:00

Update 10/12/18

Please see this article.

In another article, we have resolution steps if you still experience the Blue Screen.

We’re aware of the issue and working with HP to investigate.

Paul...

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  1. Anonymous
    2018-10-13T23:33:41+00:00

    Hi Paul,

    I tired the second solution but I keep getting the following error:

    Error: 2

    Unable to access the image. 

    Make sure that the inage path and the Windows directory for the inage exist anf you have Read permissions on the folder.

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  2. Anonymous
    2018-10-13T18:25:57+00:00

    Hi,

    I have 8 HP prodesk 400 g3. On two of them the solution with removing driver through dism command was good but on the other 6 computers the command could not find the driver. Also there is no sys file in drivers related to hpqkbfilter. All of them have the same setup. 

    I am lost at all...

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  3. Anonymous
    2018-10-13T08:42:41+00:00

    安装KB4464330（版本17763.55）后，我的HP EliteDesk 800 G3机器拒绝启动，以BSOD WPF_VIOLATION结束。

    我能够使用较早的还原点让PC

    再次运行。看来这个问题至少惠普机器：

    https ：// www。 bleepingcomputer.com/news/microsoft/windows-10-kb4464330-kb4462919-and-kb4462918-cumulative-updates-released/

    我联系了MS支持，并被告知：

    实际上惠普电脑并不是唯一影响这个问题的产品，其他电脑也像DELL等那样。这就是为什么我们暂时暂停了那些寻求检查更新的人的更新，调查一个孤立的报告问题并将一旦准备就可以再次下载。

    我

    好的，这是17763.55累积更新的已知问题？

    代理人

    这是正确的，其他问题也已报告，但我们已经开始提供更高水平的支持

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