Windows 10 1809 17763.55 cumulative update BSOD WDF_VIOLATION on HP desktops.

Anonymous
2018-10-10T05:20:44+00:00

After installing KB4464330 (build 17763.55) my HP EliteDesk 800 G3 the machine refuses to boot, ending with BSOD WPF_VIOLATION.

I was able to get the PC working again using an earlier restore point.

It seems that this problem at least HP machines:

https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4464330-kb4462919-and-kb4462918-cumulative-updates-released/

I contacted MS support and was told that:

Actually HP computers are not the only product affected for this issue other computers as well like DELL etc. That's why for now, we’ve temporarily paused the update for people who seek to check for updates, to investigate an isolated reported issue and will make it available for download again once ready.

Me

Ok, so this is known issue for 17763.55 cumulative update?

Agent

That's correct and other issue has been reported as well but our higher level of support already working on it

Windows for home | Windows 10 | Windows update

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Anonymous
2018-10-11T18:47:25+00:00

Update 10/12/18

Please see this article.

In another article, we have resolution steps if you still experience the Blue Screen.

We’re aware of the issue and working with HP to investigate.

Paul...

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  1. Anonymous
    2018-10-13T10:28:02+00:00

    I have the same problem ..  Damned .. I have deleted the file but it still doesnt work... I cant use my computer 😭😭😭 and now it worst i cant go on the desktop for delete the update or something else...and I have an asus...

    PaulSey has updated his post on this thread. Did you notice? He's linked two new Microsoft articles on this. The second one shows how to use the DISM command to remove the keyboard driver instead of renaming the file. You should check it out and try that.  He updated the post yesterday.

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  2. Anonymous
    2018-10-12T12:47:26+00:00

    After installing KB4464330 (build 17763.55) my HP EliteDesk 800 G3 the machine refuses to boot, ending with BSOD WPF_VIOLATION.

    I was able to get the PC working again using an earlier restore point.

    It seems that this problem at least HP machines:

    https://www.bleepingcomputer.com/news/microsoft/windows-10-kb4464330-kb4462919-and-kb4462918-cumulative-updates-released/

    I contacted MS support and was told that:

    Actually HP computers are not the only product affected for this issue other computers as well like DELL etc. That's why for now, we’ve temporarily paused the update for people who seek to check for updates, to investigate an isolated reported issue and will make it available for download again once ready.

    Me

    Ok, so this is known issue for 17763.55 cumulative update?

    Agent

    That's correct and other issue has been reported as well but our higher level of support already working on it

    But how if i in progress downloading the updates and i already pause the update (HP laptop) what should i do?

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  3. Anonymous
    2018-10-12T09:13:25+00:00

    Wasn't this update tested by thousands of Insiders (on machines from many different vendors)? How can they roll it out in this state?

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  4. Anonymous
    2018-10-12T03:10:27+00:00

    HP 800 G2 is blue screen after all updates,

    Reinstall Windows 10 1809 (windows-10-kb4464330 includes in ISO), I can't find out HpqKbFiltr.sys to fixed.

    I use the tools

    http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

    to stop Intel - Net driver, blue screen problem is fixed.

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