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I have just updated my windows using the October update (10, version 1809) it deleted all my files of 23 years in amount of 220gb. This is unbelievable, I have been using Microsoft products since 1995 and nothing like that ever happened to me.
Files were located at C:/Users/rober/Documents/
This location is still present, with no files. All of files deleted.
I am extremely upset. Not sure what to do….please let me know.
Robert
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Just go straight to your latest backup and restore your files... It is not Microsoft's (or anybody else's) responsibility to protect your personal data, it's yours!
You could also try some data recovery software - I use Easeus Data Recovery Wizard which gives excellent results.
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Did you follow the steps in the first post in this thread?
Did you check the OneDrive online Recycle bin? Right click the OneDrive cloud icon in bottom right system tray to View Online, click on Recycle bin and check for your files to restore.
Also right click cloud icon for Settings, check the Settings tab that Files on Demand is not enabled (storing them only in cloud to save space on hard drive), and on Auto Save tab confirm the folders you want sync'd to the cloud are selected or not.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
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