Blue screen after upgrading HDD with SSD

Anonymous
2018-10-18T21:53:48+00:00

Hello community members,

I have a toshiba satelite L850 1DV and I though to upgrade it with an SSD and additional RAM. The RAM so far was OK working perfectly with the old toshiba HDD, to be expected as it was suggested by the retailer from whom I bought the laptop.

But the Patriot Burst 240 GB SSD that I choose has made me crazy. It keeps freezing my laptop every now and then and giving me a bluescreen and whatever I try doesnt work.

Firmaware is updated, checked the patriots tool, I have installed Intel RST and disabled LPM, have changed the advanced power settings, have disabled disk indexing and all the things that come as solutions in a google search for that matter. Have checked the disk for errors through cmd and patriots tool. Also please note that I have kept me old HDD as second drive for more space through a HDD optical disk caddy.

So could anyone please help and give me any insights because I need to be able to work and save files on this laptop for my studies.

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

42 answers

Sort by: Most helpful
  1. Anonymous
    2018-10-20T13:24:15+00:00

    Hi,

    It is possible that The RAM developed a problem after some "Burn In", or break in time... And as neilpzz mentioned, it's connection may have been loosened when installing the SSD...

    It is also possible that the SSD could trigger memory problems that did not appear with the HDD due to it's much faster speed..

    There is really nothing special required in the way of settings for a SSD..

    They are normally a simple replacement for a HDD... Just plug them in...

    Some SSDs require the Bios be set to AHCI for them to function, but not all..

    It is also possible that the SSD has a problem that is not appearing in the testing... The SSD has a controller chip\firmware that may have issues that would not necessarily show up in a performance test of it's actual memory..

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2018-10-20T12:58:35+00:00

    As a general precaution create a System Restore Point prior to installing storage drivers.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2018-10-20T12:56:59+00:00

    The Event Logs show that the system is experiencing system halts and "The system watchdog timer was triggered." errors but no blue screen errors appears to be logged.

    There appears to be an issue with the Intel Rapid Storage driver so try installing the following driver from Intel which I believe is the latest for the Series 7 chipset:

    https://downloadcenter.intel.com/download/26759...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Was this answer helpful?

    0 comments No comments
  4. Neil D 34,340 Reputation points Volunteer Moderator
    2018-10-20T08:35:31+00:00

    Take the memory out and reseat it, just to rule out any contact issues.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2018-10-20T01:42:49+00:00

    but with the hdd and the new ram the laptop  was working perfectly for more than 2 weeks with no freeze

    after i installed the ssd the freezes and bluescreen started and i am looking if there is a setting for the ssd to work in this system

    Was this answer helpful?

    0 comments No comments