Epson scanner will not work with latest windows 10 update

Anonymous
2018-05-21T00:46:27+00:00

My epson perfection v700 scanner (that allows me to scan photos, negatives, documents, etc.) and that I paid over $800 for) stopped working with teh latest update two days ago. I've downloaded a new driver and other software from Epson and it doesn't work. Can I uninstall this update? I like my scanner a whole lot more than I like Windows.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-12-20T06:34:06+00:00

    Wel I spent the day playing with Microsoft today 3 techies and8 hours later I am deeper in trouble and problem is not fixed, and that is to update from win 10 release 1803 to win 10 release 1909 that "MAY" fix the problem.

    Although 2 of the 3 techies knew what they were doing and one was a pure powerhouse they could not even deal with the failed upgrades with error code 0x800700a1 !- AND we didn't even get to the missing wf-4740 drivers for windows?

    The final solution of the day was, reset windows, LOSE all apps, maybe re-install the os and MAYBE just MAYBE your Epson wf-4740 printer will work.

    This is insane.  4 days and counting to get an apparent PNP printer to work on windows 10?

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  2. Anonymous
    2019-12-19T17:42:02+00:00

    I don't blame you. I would be livid by now. My printer is a xp-820, so I wonder if all Epsons are having this issue.

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  3. Anonymous
    2019-12-18T07:54:39+00:00

    Yes well I am stuck with the printer.  Hoping an old rx-500 photo stylus comes up for a reasonable price on eBay.   I was an Epson fan since the early 80's they were a good company.

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  4. Anonymous
    2019-12-18T05:13:38+00:00

    Thank you very much for taking the time to respond to my post. 

    I am stuck with this scanner for now; not happy but hopefully a solution will come at some point. 

    Have a good day.

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  5. Anonymous
    2019-12-18T02:55:24+00:00

    thanks  You arew on point!

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