Windows 10 version 1803 April 2018 update broke bluetooth volume control.

Anonymous
2018-05-02T03:45:36+00:00

My pc automatically updated to the April 2018 update, version 1803.

After restarting my PC I notice my volume control via Bluetooth will not adjust the volume anymore. Speakers are Creative T30

However if I am in WMP or iTunes the slider changes the volume.

If I use my Microsoft keyboard volume keys or the speaker Icon on the taskbar the slider moves but no volume is changed. However if I slide all the way left the volume turns off.

Anyone else having issues.

Any ideas or is a Microsoft patch already required?

I have tried uninstalling driver and rebooting but no change.

Cheers

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2018-11-14T20:40:54+00:00

Microsoft is aware of reports that the Absolute Volume feature is incompatible with some Bluetooth devices, resulting in the inability to adjust the Bluetooth device’s volume.  If you are experiencing this issue, neither the volume slider in the taskbar, nor the device’s volume controls have any effect on volume.

To resolve this issue, first make sure you’ve installed the latest Windows Updates.  A solution was included in the October 24, 2018—KB4462933 (OS Build 17134.376) update for Windows 10 version 1803.  To check for updates, select the Start button, and then go to Settings> Update & security> Windows Update, and select Check for updates.

Three devices that are known to experience the issue will automatically have the Absolute Volume feature disabled and should no longer experience the issue once you’ve installed KB4462933:  Creative T30 Wireless Speakers, Edifier R2000 DB, and the JBL Go.

For other Bluetooth devices, once you’ve installed KB4462933 or once you've installed Windows 10 version 1809, you can resolve the issue by disabling Absolute Volume manually by making a change in the registry.  (Warning:  Serious problems might occur if you modify the registry incorrectly. For added protection, back up the registry before attempting to modify it.)

To disable the Absolute Volume feature manually:

1.     In the Search box, type cmd.  Right-click Command Prompt in the Search results and select Run as administrator.

2.     In the Command Prompt window, type the following command:

reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 1 /f

To re-enable the Absolute Volume feature:

1.     In the Search box, type cmd.  Right-click Command Prompt in the Search results and select Run as administrator.

2.     In the Command Prompt window, type the following command:

reg add HKLM\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT /v DisableAbsoluteVolume /t REG_DWORD /d 0 /f

You may need to restart Windows for the registry change to take effect.

Was this answer helpful?

50+ people found this answer helpful.
0 comments
Answer accepted by question author
Anonymous
2018-05-22T02:09:21+00:00

Windows bluetooth dev here

If anyone can't control their BT speaker/headphones volume from the PC after the update, can you share a product link to what device you're using?

We added "absolute volume" in the last update which lets the Windows volume slider directly control the local volume of BT speakers/headphones who support it.

Sorry to hear this is happening, I already made a note to look into the Creative T30/T50, Edifier 1700BT, JBL Bar 5.1, we want this to work as best as possible so let me know the devices you're having issues with and we'll look into it.

Thanks guys!

Was this answer helpful?

4 people found this answer helpful.
0 comments

161 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-05-07T15:58:43+00:00

    your advise doesn't work......:(

    Was this answer helpful?

    0 comments
  2. Anonymous
    2018-05-06T19:40:59+00:00

    I have the same problem. Worked fine before the Update.

    Have a Surface Book and connected to a JBL Bar 5.1

    Before the update it ran perfectly. It would wake up from sleep when my computer turned on and would switch to Bluetooth when sound was emitted from PC.

    Now it behaves erratic. I have narrowed it down to the type of app that is playing the sound. It seems like if it's a music app that is playing (Spotify for example) the audio can be controlled ok and all works as it should. However when sound comes from an app like Chrome or other Video content it will not work properly (wont change volume). I did try installing different drivers etc etc, but only thing that works is reverting back to an older build. Thing is this Update donwloads automatically and asks to be installed constantly and is a pane in the ...

    I guess this problem will keep popping up to all users that have Bluetooth speakers, for it seems to be a software problem embedded in the Update.

    I hope Microsoft sorts it out soon, It's a very annoying problem...

    Was this answer helpful?

    0 comments
  3. Anonymous
    2018-05-05T19:35:41+00:00

    I have a similiar issue where the Volume slider no longer affects the volume of my Bluetooth speaker. I can only mute it by turning the sound to 0, nothing else works, it's always at 100.

    Edit: I've tried the following: troubleshoot audio and bluetooth, install all sorts of drivers ranging from the manufacturer released for Windows 10 (64-bit) to the Generic Bluetooth drivers.

    The only interesting thing that I've found if I manually change the volume of a program (through the Volume mixer - say Edge for Youtube), It does actually affect the volume. Changing the Device volume in general does nothing.

    Was this answer helpful?

    0 comments