Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but I AM the administrator. Help!

Anonymous
2018-04-24T15:11:11+00:00

Unable to turn off “Restricted Mode is enabled by your network administrator” in YouTube, but IAM the administrator. Help!

Hi all,

Here’s the nub of the problem: 

YouTube says: “Restricted Mode is enabled by your network administrator.” but I AM the administrator of my own home pc. I'm totally mystified as to how this got activated in the first place and I can't find a way of undoing it. How do I switch this off?!?

I’m using Windows 7 and Google Chrome on a home computer. Any chance anyone could help me (and the no doubt countless others out there plagued with the same problem) out?

I’ve already trawled YouTube and Chrome forums on this and have drawn a dud at every turn. No help there. The problem is not a Family Safety issue, as I don’t have a family account. So you are quite possibly my last hope of resolving this.

I’ve even tried the regedit route (i.e. switching the HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ForceSafeSearch register key value to 0), but that, too, was a dead end because no such Google key or policy exists in the Policies folder on my pc.

I’m not a PC expert, so you may need to spell things out in fairly plain English for me.

Big, big thanks in advance for any assistance with this.

Windows for home | Previous Windows versions | Security and privacy

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  1. Anonymous
    2019-04-04T00:09:43+00:00

    After some exploring i found my internet security software has a web filter that was causing this problem for me. All i had to do was disable the web filter.

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  2. Anonymous
    2019-04-05T19:36:29+00:00

    It is your computer security software for sure. 

    In my case it was Forticlient - a free AV and antispam software. 

    when i shutdown it - it starts working. thats it!

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  4. Anonymous
    2019-05-09T15:16:32+00:00

    Hi hot the same problem, what i did was going to my extensions and try to disabling it one by one. In my case i found that my antivirus extension was the one causing this problem, maybe you can try this method. Good luck

    In my case, it was my F-secure antivirus / browsing protection software.  The browsing protection was blocking youtube even though I had it as an "Allowed" site.  Disabling the extension made YouTube work fine.

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  5. Anonymous
    2019-05-13T23:52:11+00:00

    Is this possible without a reboot disc

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