Bluetooth volume broken after Windows 10 1803 update

Anonymous
2018-05-23T19:48:30+00:00

I have a Samsung DA-E670 bluetooth(BT) speaker that I use as my main speakers connected via BT. After the Windows 10 version 1803 update recently, I can no longer adjust the volume of these speakers from the master mixer in the taskbar.

The slider moves but the volume doesn't change unless it's slid to the minimum then it mutes.

The same issue happens on my laptop after this 1803 update.

However, on my new Sennheiser headphones the behaviour has changed differently. Adjusting the volume on the headphones built-in volume control, changes the Windows main mixer volume. I can learn to adjust to this change but I would need to be able to control the volume of my Samsung speakers via Windows like before.

My research points to something about a mismatch of Bluetooth profiles. Has anyone had this issue and if so, are there any work arounds or fixes?

Also, I have been in touch with Microsoft support chat a bunch of times (5 or 6 times) and they have tried everything from;

BT troubleshooter

Re-installing drivers

Updating drivers

Installing bad drivers, breaking the BT

some weird registry and other actions I don't know the details about

[Moved from:  Windows / Windows 10 / Windows update, recovery, & backup]

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-02-13T20:21:11+00:00

Hello guys, 

I also have a problem with my Edifier R2730DB, however I solved the problem by changing a value from 0 to 1 in the registry. 

Follow the steps from this post:

"You should try this fix It worked to me:

  1. Open Windows Registry (regedit.exe).
  2. Jump to  Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Bluetooth\Audio\AVRCP\CT
  3. Create  REG_DWORD  DisableAbsoluteVolume and set it's value to  1.

Important: You need to restart your PC for changes to take affect.

Please remember to mark the replies as answers if they help and unmark them if they provide no help, this will help others who are looking for solutions to the same or similar Problem." Quoted from https://social.technet.microsoft.com/Forums/azure/en-US/71e51613-721d-45aa-9b94-34fbce8472bc/bluetooth-volume-problem-after-windows-10-april-2018-update?forum=win10itprosetup

(Check last post of the page).

Hope this solves the problem for you too. Looking forward to actually get a fix from Microsoft with next updates ...

Was this answer helpful?

300+ people found this answer helpful.
0 comments

84 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-05-28T08:36:49+00:00

    Not for me.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-05-22T07:56:58+00:00

    Yes, I can confirm - the 1903 update fixed it for me as well! Finally!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-05-21T22:55:43+00:00

    Hello,

    I just wanted to state that the 1903 Windows Update finally FIXED the Bluetooth volume control problem!

    Now, when I raise or lower the volume from my PC, the native Bluetooth speaker volume responds equally.

    No more need to have independent volume control over the speaker and the PC! and no more need to do tweaks in the registry, just to make the volume control work.

    Here is a video I recorded to showcase that it's working properly with my Google Home Mini

    Cheers!

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-04-29T16:52:13+00:00

    Hello Mr Microsoft Agent. Not trying to be a **** here or anything, but it's been nearly a year and this hasn't been fixed.

    Some folks in this very thread LITERALLY FOUND THE ISSUE and have tried pointing it out to you. It's a registry issue. It's literally switching one bool registry value. This worked perfectly for my **** OrigAudio-D bluetooth speaker that used to work fine on Windows before this update.

    I get the feeling that Windows is just mis-identifying these connected bluetooth speakers as headsets, which would have hardware volume control and would not need Windows to change that at all. Unfortunately, this is a terrible assumption made by your team, clearly. It seems no effort has been made to resolve this by any actual developers. Are they incompetent? Why does it take nearly a year and community members to come up with a fix for this? Did you even refer this to anyone who knows how to code?

    Honestly man, tell your team to get their **** together. I don't care if I have to be asked by Windows when I connect the device "does this audio device have it's own volume control?", because that would be a perfectly acceptable solution for any legacy hardware that doesn't tell Windows this automatically when it connects.

    Get

    Your

    ****

    Together

    Please, god ****.

    Was this answer helpful?

    0 comments