Updating to Windows 10 version 1803 freezes on the Windows logo upon reboot

Hp x360 and Lenovo T470s with Core i5-7200U

Lenvo T480S Core i5-8250U

HP Pro x2 with Core i5 7Y54

We are running Win 10 enterprise, I don't know if that make any diffrence, but for us a offline patched media solves the in-place upgrade problem we had.

We didn't have any problem doing a fresh install of 1803.

Our environment most probably is different from what you're using since we using SCCM to deploy the update to the users, and have a fully patched VIM.

As I thought, your systems aren't affected by the bug we're discussing here, they're too recent.

We're talking about an incompatibility between Windows 10 x64 from version 1803 and following, and the vt-d feature in some old intel architecture, like x58 chipset with the first i7 bloomfield cpus.

So your post here is off topic.

Thank you Seth for sharing.

I had the exact same problem with an Asus Zenbook Pro while Windows was trying and failing to install that 1803 update.

Updating the Bios magically fixed this.

I wonder how many Asus owners are going to be impacted by this really REALLY bad update experience...

Windows 10 team: please fix this asap, and consider adding some extra test cases for future updates so this doesn't happen again. Thank you.

I was able to fix the problem by disabling VT-d in my BIOS. As it stands, Windows 10 1803 will not boot if this is enabled.

After 3 days fumbling around with this update, your solution brought end to my pain.

Thank you, thank you, thank you,

Lucian

A TEMPORARY SOLUTION: 

Unplugging my wireless mouse device from the USB plug helps me get back in. 

I, too, have an issue where my computer would crash every time on reboot. I have an HP Spectre and the message I got said it could not find any boot device. However, when going into my BIOS VT-d was already disabled. 

I have discovered that by unplugging the wireless mouse I can reboot fine. Then I just plug it back in. I did uninstall the mouse driver and restart the problem persists. 

So it is something that needs to be fixed for sure, but at least I have a quick and easy way to get back into Windows. 

I hope really hopes this helps others out, too!

Hey Seth. I'm Greg an installation specialist and 8 year Windows MVP here to help.

Follow the illustrated Clean Install steps in this tutorial which compiles the best possible install that will stay that way as long as you stick with the tools and methods given: http://answers.microsoft.com/en-us/windows/wiki...

Make sure all other drives and peripherals are unplugged. Update the BIOS or UEFI firmware to latest, or reset to Defaults, making sure SATA controller is set to AHCI.

To create Windows 10 Installation Media on another PC install Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.

Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key: https://www.sysnative.com/forums/hardware-tutor...

If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.

Choose the boot device as a UEFI device if offered, on first screen press Shift + F10 to open a Command Prompt, type the following commands followed by Enter key:
DISKPART
LIST DISK
SEL DIS # (replace # with the disk # of the Windows disk from list in previous command)
CLEAN
EXIT

Close Command Box, on second screen choose Install Now, then Custom Install, then at the drive selection screen choose Unallocated Space, click Next to let it create needed partitions and start install - this makes it foolproof.

You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.