file explorer not showing thumbnails for onedrive folder

Anonymous
2018-05-21T19:58:48+00:00

Many of my images have no thumbnail in my users one drive folder, even for files that are downloaded to my pc.

Full path C:\Users\myuser\OneDrive\Pictures\Camera Roll

How can I fix this? There was a time when thumbnails always worked for this folder, but I can't remember when this stopped working, it's been a couple/few weeks perhaps.

Also, why are some of the images near the end only available online. In my one drive settings this entire folder is set to sync.

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-07-13T10:17:06+00:00

I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. Then after a restart of the PC all thumbnails within my One Drive folders had returned.

No I idea why this works but it did for me and hopefully will do for you also.

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  1. Anonymous
    2018-10-15T07:13:46+00:00

    Same problem here.

    We are working with a shared library (Inventor files) 

    I have full access to this folder and I see all the thumbnails.

    However, the people that are having limited permitions don't see all the thumbnails.

    Even when all the files are synchronized, they often don't see all the icons.

    How can we fix this verry annoying issue?

    thanks!

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  2. Anonymous
    2018-10-07T11:49:56+00:00

    This does NOT work:

     File Explorer > View > Extra large icons. large icons or medium icons

    nor:

    (untick) the Files On Demand in OneDrice

    nor:

    Uncheck Always show icons, never thumbnails 

    nor:

    Check Show thumbnails instead of icons

    OK. Now please assume that I have done ALL THESE THINGS.

    Please help me with finding a solution.

    Because I don't have my thumbnails showing in my OneDrive Folders. But when I copy the images over to another folder that's not oneDrive they do show up. C'mone guys, lets get to the bottom of this.

    cheers

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  3. Anonymous
    2018-09-16T16:39:23+00:00

    @PAgilist,  Did you mean OneDrive or were you correct in saying OneNote?

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  4. Anonymous
    2018-09-09T10:24:49+00:00

    Thank you, that has worked for me.

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