file explorer not showing thumbnails for onedrive folder

Anonymous
2018-05-21T19:58:48+00:00

Many of my images have no thumbnail in my users one drive folder, even for files that are downloaded to my pc.

Full path C:\Users\myuser\OneDrive\Pictures\Camera Roll

How can I fix this? There was a time when thumbnails always worked for this folder, but I can't remember when this stopped working, it's been a couple/few weeks perhaps.

Also, why are some of the images near the end only available online. In my one drive settings this entire folder is set to sync.

Windows for home | Windows 10 | Files, folders, and storage

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Anonymous
2018-07-13T10:17:06+00:00

I had the same issue and to fix it I went into the settings of the One Drive app and disabled (untick) the Files On Demand service then hit OK. Then after a restart of the PC all thumbnails within my One Drive folders had returned.

No I idea why this works but it did for me and hopefully will do for you also.

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  1. Anonymous
    2019-08-11T12:35:20+00:00

    Do you have OneDrive location on another drive than "C:" (The default) ?

    yes, all my one drive files are on another drive besides C:\ (which could not hold all the files anyway).

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  2. Anonymous
    2019-08-11T08:25:14+00:00

    It did not work for me still have the same problem!!!!!!!!!

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  3. Anonymous
    2019-08-11T08:24:16+00:00

    I am right with you PLEASE FIX THIS ISSUE RIGHT AWAY!!!  I need to see the pictures that I have on there NOW!!!!!!!!!!!

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  4. Anonymous
    2019-08-11T08:22:00+00:00

    I still have this very same problem I still cannot see any of my pictures on One Drive on my computer.  One Drive sent me a list of things to do and YES I do not know anything about computers and this list says to go to the command prompt and type this and that, like I am someone that really needs to go into command prompt and type anything.  I am aat the same point as the one above PLEASE FIX THIS ISSUE RIGHT AWAY!!!!!!!!!!!!!!!!

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