Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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331 additional answers

Anonymous

2018-05-10T16:10:05+00:00

Yes, thank you, wuhugm. It finally worked on one of the broken systems!

When I booted into safemode I used Jimmyb7's instructions to delete the "Software distribution" folder in Windows. Then I booted back into Windows and it created a fresh install.

Kudos to all you guys for helping!

Just to recap:

If the turning off of all services (excluding MS ones) doesn't work (it didn't for me at first), boot into safe mode and delete the "software distribution" folder inside the Windows directory

Then boot normally again, let it redownload and reinstall the KB4103721 ptach, turn off all the non-Microsoft services in msconfig (use the disable all button after you hide the MS ones) then reboot.

I think what's critical is to clean out the folder. It was in my case. Hope this helps someone else.
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Anonymous

2018-05-10T16:09:48+00:00

Same for me too. Cannot get into safe mode as F8 does nothing on a reboot. Have a PC I can't use. Need help quick. Moral is ...... Don't take W10 updates until many months have passed since their issue and MS fix most of the bugs!
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Anonymous

2018-05-10T15:57:06+00:00

Merci, wushowhide.diagcab a résolu mon problème.

Microsoft pense-t-il corriger ce problème ?

encore merci
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Anonymous

2018-05-10T15:30:27+00:00

utiliser l'utilitaire ici pour bloquer la mise a jour

http://download.microsoft.com/download/f/2/2/f22d5fdb-59cd-4275-8c95-1be17bf70b21/wushowhide.diagcab

il "marche" avec les versions 1709 et 1803 ....
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