Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-10T13:47:56+00:00

    Well consider yourself fortunate. Clearly by these postings alone the problem is obvious. Yes MS is getting lazy to test patch's & they have laid off / let go a significant portion of their QC team while relying on "Insider Programs" to roll out build updates however a patch like this doesn't get vetted & only internally tested it, hence all the issues. 

     More testing and vetting is required & less significant updates as more & more machines will exist for more than a 5 yr life frame. This does require to have a broader test & more stable (less often) significant builds.

     As they coerce the public to a subscribe "software as a service" model I think we begin to have governments talk policy around software vendors accountability & financial remuneration when they break due to negligence and poor quality.

     "SLA (Service level Agreements)" to a vendor you're paying to license software from is the norm, why Microsoft is getting a pass will come into question. This is just too costly to accommodate these mistakes without financial retribution.

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  2. Anonymous
    2018-05-10T13:39:24+00:00

    A machine is only as good as the person who's using it.

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  3. Anonymous
    2018-05-10T13:38:30+00:00

    Your statement is just not true. I've updated all four machines in our household without a problem.

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  4. Anonymous
    2018-05-10T13:37:56+00:00

    Seems like this is what we must get used to from now on every patch Tuesday.

    Good to know.

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