Windows 10 Cumulative Update KB4103721 Version 1803

Anonymous
2018-05-08T20:10:41+00:00

This update has some serious issues, specifically. Do NOT install this update after updating to Windows 10 version 1803. It will prevent your computer from booting up. I am stuck on the spinning circle for a long time. I have to use a Windows 10 USB to boot into the Troubleshooting and use Command Prompt to boot into safe mode. Please fix this update!

UPDATE: I have a tutorial on how to fix that:

https://www.youtube.com/watch?v=7Qiy4yxYHXc

Windows for home | Windows 10 | Windows update

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Anonymous
2018-05-11T20:33:05+00:00

I discovered that if you installed a program from Iobit (like Driver Booster, for example) it creates a service called "LiveUpdate" with full name, as I remember, "LiveUpdateSvc".

Even if you remove the program the service will remain and this cause the KB4103721 update to fail to boot Windows after the update.

Uninstall all Iobit programs and remove the service from the administrator command prompt typing "sc delete LiveUpdateSvc" (check it is the correct service name) and then you will be updating Windows without any problem.

I experienced this issue on two computers and this has been the solution.

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  1. Anonymous
    2018-05-09T23:15:58+00:00

    have done the same things. on ly except taht all my restore point was deleted by this update!!! (and i don't have system care) . I have to boot to safe mode and invoke  Dism to restore the situation (explain in and other response)

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  2. Anonymous
    2018-05-09T23:06:47+00:00

    Thanks for sharing this. I have ASC on both my machines and both are failing to boot. I will definitely be trying this in the morning. Cheers.

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  3. Anonymous
    2018-05-09T22:53:50+00:00

    for the moment, what works here is to boot to safe mode whith network ,open command prompt  and enter this command

    Dism /Online /cleanup-Image /ScanHealth

    Dism /Online /cleanup-Image /CheckHealth

    Dism /Online /cleanup-Image /RestoreHealth

    Reboot after that and you ll return to the original 1803. 

    Disallow th update until Microsoft stop this f... update.

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  4. Anonymous
    2018-05-09T22:49:46+00:00

    This worked for me:

    1. Right click on start.
    2. Click run.
    3. Type msconfig
    4. Click the "Services" tab.
    5. Uncheck the "Advanced System Care 11" service.
    6. Click ok.
    7. Click "restart your computer".
    8. Update KB4103721 as normal. re-enable the service is you want.

    Confirmed as a fix on both of my machines with this issue.

    Or short answer? Uninstall Advanced System Care 11 and reinstall it after you update windows.

    It was definitely Advanced System Care that caused the problem for me. Totally uninstalled ASC not risking further problems.

    Thanks for the info.

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