Microsoft license key/IP address scam

Anonymous
2018-08-11T16:48:31+00:00

I just received a phone call on my cell phone, the caller ID was my own phone number. Was curious so I answered it, probably shouldn't have. I don't have a smart phone by the way. The robo voice said it was microsoft, that my windows license key was going to be deactivated because my IP address had been compromised from several different countries and they needed to set up a new IP address for me. I was then transferred to a person. Couldn't understand them so hung up. Is any of my information compromised, also concerned that the caller ID on my cell phone was my cell phone number?

Windows for home | Other | Security and privacy

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  1. Anonymous
    2019-02-22T17:28:26+00:00

    I have been having the same issue on my phone how does it work that Im calling myself how do I stop these calls I have gotten 3 of them this morning can anyone help

    It looks like you are calling yourself because the spammers phone system allows them to spoof the number. When I worked with phone systems you could set up the phone system to show whatever number you wanted to show who was calling. I am sure that they have software that can put your number in the calling from. I wish I knew how to stop these calls too, I had 2 calls today within 20 minutes wanting to lower my credit card interest. I like to think that somewhere there is some way or thing that would stop these calls.

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  2. Anonymous
    2019-02-22T17:10:18+00:00

    I have been having the same issue on my phone how does it work that Im calling myself how do I stop these calls I have gotten 3 of them this morning can anyone help

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  3. Anonymous
    2019-02-22T04:32:57+00:00

    I have been receiving multiple calls all day today on my landline with the same scenario...automated woman's voice claiming my license keywas going to be deactivated because my IP address had been compromised & in several countries, too. I was instructed that they needed to change my IP address & to press 1 to be transferred to a support technician. I hung up, but as stated Ive received at least 10/15 calls from the same number. Any advice as to how I put an end to these calls?? 

    There really isn't any way to stop these especially now that the number that is calling is your own home phone. But I have had some success by keeping them on the phone asking questions about how bad is this thing you are trying to fix.  I NEVER type the website they are directing me too. I try and keep them on the phone for 20 minutes if I have the time. They usually get mad and start swearing at me and if they do call back as soon as they realize who it is they hang up. Good luck in getting rid of them

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  4. Anonymous
    2019-02-21T23:24:14+00:00

    I have been receiving multiple calls all day today on my landline with the same scenario...automated woman's voice claiming my license keywas going to be deactivated because my IP address had been compromised & in several countries, too. I was instructed that they needed to change my IP address & to press 1 to be transferred to a support technician. I hung up, but as stated Ive received at least 10/15 calls from the same number. Any advice as to how I put an end to these calls??

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  5. Anonymous
    2019-02-21T16:50:57+00:00

    I just received a phone call on my cell phone, the caller ID was my own phone number. Was curious so I answered it, probably shouldn't have. I don't have a smart phone by the way. The robo voice said it was microsoft, that my windows license key was going to be deactivated because my IP address had been compromised from several different countries and they needed to set up a new IP address for me. I was then transferred to a person. Couldn't understand them so hung up. Is any of my information compromised, also concerned that the caller ID on my cell phone was my cell phone number?

    Just received this exact call, so I pressed 1 to see what the scam was about. Listened to one person tell me about my comprised IP and license key. Asked him question about what is the IP address and he responded with characters that sounded like a MAC address only about 10 characters more than are in a MAC.  After about 10 minutes with this guy I was told to hold on and was connected to someone that said he was a Microsoft Certified Professional. He started going through different steps to show me how I was compromised.  He asked me to run MSinfo32 which I did. Then I was told to select System Environment then Windows Error reporting. This brought up a list of errors that have occurred on the system mostly related to windows update. He said that these were actual attempts to get in the system. I asked a bunch a questions to keep him talking and then he ask me to open www.helpmem, at this point I refused and he told me how he can't help me without me doing this. I then told him that this was not gonna happen, which he proceeds to tell me he is MCP and he is really part of Microsoft. I told he that I am also MCP as well as MCSA and had been doing computer support for 25+ years. He argued that he was legit and he was here to help. At this point I told him I was done with him and to move on. Still arguing he was from Microsoft I asked for one last favor to please remove my number from the system as I was tried of this scam. He was very upset that I held him on the phone for 20 minutes, so I told him to have a good day and that I would talk with him again in a few days when they call back.

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