something went wrong while trying to turn on spatial sound

Anonymous
2018-07-31T15:06:59+00:00

Please help,

i have Asus ROG GL-553VW and OS build - 17134.165 and i bought Dolby atoms but it's not working. I tried to update my drivers still no effect.

Please help

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-02-10T12:23:06+00:00

    Alright. I found a solution to the problem i had. I had atmos going for month. Then suddently, i couldn't swap to atmos anymore in the sound settings. I just got the message "Something went wrong when trying to turn on spatial sound". What i did was, that i troubleshot the audio. So i right clicked on the sound icon, and did "trouble shooting sound", and then i selected my soundbar, and the trouble shooting said it fixed something, then i restarted the pc, and i was able to select atmos once again, without no error message. Hope this helps somebody.

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  2. Anonymous
    2019-02-05T01:10:35+00:00

    I have a Marantz 7012, and once I updated my 1070 drivers to the new betas today I no longer can use the Home Theater Dolby Atmos. 

    I went ahead and bought the Dolby Atmos for Headphones- and now it's at least working under that setup.

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  3. Anonymous
    2019-02-04T00:23:31+00:00

    Wow I had the problem even after reinstalling Windows, that Dolby Atmos always worked 1-2 weeks with multiple restarts, and then suddenly it didn't let me activate it in Windows anymore without changing anything!

    Also strange was, that downloaded Dolby Atmos videos were playing correct with a pass through of Atmos sound but Windows refused to activate it in the system! 

    Your suggestion worked! I right clicked NVidia Audio drivers under "Audio, Games...", chose to select update driver locally, chose "High definition" instead of "NVidia High definition", ignored the warning, now working again without reinstalling Windows. But the system did not change, NVidia drivers are 1 week old but all of a sudden Dolby Atmos won't work. What a mess. At least I have something to get it working again without reinstalling Windows.

    Wow, now after days after this "trick". It happened again. I can't enable Atmos for home theater anymore. I did all the things I tried before and the trick isn't working anymore. And this happens out of nowhere, I didn't even install anything. WTF. I can reinstall Windows again and again and I have it working for 1-2 weeks...

    2080ti >(HDMI) Onkyo 656

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  4. Anonymous
    2019-02-01T11:39:03+00:00

    I have the exactly same issue. Connected through an Yamaha RX-a3040 receiver (HDMI 2.0 and dolby atmos support) from a rtx 2080 (sli) Graphics card. Previously i had gtx 970 With exactly the same issue. The only time im able to enable atmos for home theatre is after a fresh w10 install, if i fiddle With any settings at all after turning it on i get the same Message as everyone else here.

    Atmos Works fine as long as it's managed via the Application (and not the spatial audio Interface). The spatial audio Interface is clearly broken for many users...

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  5. Anonymous
    2019-01-30T20:50:36+00:00

    Thank you!

    I've been struggling to fix this problem for about two weeks and nothing seemed to work. Simple solution, but completely fixed my problem. 

    Thanks again :)

    How ??

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