Cannot Change brightness after upgrading to 1803 RTM, previously it was fine .

Anonymous
2018-04-09T13:37:41+00:00

I had to reset windows because on installing build 17127 , it botched. Even in the botched state it had no brightness control.

Now , I don't have it even after upgrading to 17133 or 1803 rtm . 

I have tried  , installing / uninstalling Intel HD graphics driver ( very old , core i3 first gen PC) 

I have installed/uninstalled Monitors >generic PnP monitor drivers .

(monitor.sys ) is the said driver that allows / disallows F2/F3 brightness hotkey , while brightness never changes. Can you give Monitor.sys from an earlier build such that it can be tested , how do I replace the driver.

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

79 answers

Sort by: Most helpful
  1. Anonymous
    2018-05-15T09:11:17+00:00

    I've installed the old Intel Driver: 8.15.10.2253 from Lenovo over the manual instalation "have disk". This worked fine for the Intel Graphics. It's adjustable again.

    https://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/80d861ww.exe

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2018-05-15T09:39:40+00:00

    I've installed the old Intel Driver: 8.15.10.2253 over the manual instalation "have driver". This worked fine for the Intel Graphics. It's adjustable again.

    https://downloads.dell.com/FOLDER93920M/3/R294607.exe

    This work with my hp ProBook 4520s laptop with core i3-370M. Extract (Install) it. C/Drivers is the folder used. If it doesn't install, use the Have DIsk Option from Device Manager > Display adapter > Update Driver. Go to the folder with .inf file, inside the C:\DRIVERS\IntelVideo\Graphics .

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2018-05-05T20:22:13+00:00

    Driver from Dell is not worked. I change link in post to driver from Lenovo this one is worked in my HP ProBook.

    IT worked . Thanks . The Lenovo one. But the lowest brightness turns off the screen. The stability is questionable.

    Extract (Install) it . C/Drivers is the folder used . If it doesn't install , use the Have DIsk Option from Device MAnager > Display adapter > Update Driver.

    I tried that. It wont let me install it. When I Uninstall it. It would install a driver as Microsoft Basic Display Adapter. Then I right click over it and click on Update Driver. I then click on Browse my computer for driver software. I click on let me pick from list of available drivers from my computer and then click "Have Disk". when I go to the folder where the old drivers are at. I just get this window with "the folder you specified doesn't contain a compatible software driver for your device. if the folder contains a driver. make sure its design to work with windows x64-base systems.

    Go to the folder with .inf file , inside the video or graphics or something like that. 

    I tried that and it find it and worked. I wonder why i couldn't use the drivers provided by my laptop. the ini files are in there. but wont load it. Yours is the only one that worked.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2018-05-05T20:20:03+00:00

    Driver from Dell is not worked. I change link in post to driver from Lenovo this one is worked in my HP ProBook.

    IT worked . Thanks . The Lenovo one. But the lowest brightness turns off the screen. The stability is questionable.

    Extract (Install) it . C/Drivers is the folder used . If it doesn't install , use the Have DIsk Option from Device MAnager > Display adapter > Update Driver.

    I tried that. It wont let me install it. When I Uninstall it. It would install a driver as Microsoft Basic Display Adapter. Then I right click over it and click on Update Driver. I then click on Browse my computer for driver software. I click on let me pick from list of available drivers from my computer and then click "Have Disk". when I go to the folder where the old drivers are at. I just get this window with "the folder you specified doesn't contain a compatible software driver for your device. if the folder contains a driver. make sure its design to work with windows x64-base systems.

    Go to the folder with .inf file , inside the video or graphics or something like that.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2018-05-05T15:09:57+00:00

    Yes this work with my hp ProBook 4520s laptop with core i3-370M.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments