Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

Anonymous
2018-05-02T23:43:24+00:00

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. 

 If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

  1. Try a Windows key sequence to wake the screen.  If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds.  If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
  2. If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.  

Update (5/8/18):  A solution was included in the May 8th, 2018 cumulative update (KB4103721).  Windows Update will automatically download and install the solution.  To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates.  If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue.  Please describe your issue in another thread or by using the Feedback Hub.

Windows for home | Windows 10 | Cortana and search

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  1. Anonymous
    2018-05-18T16:01:22+00:00

    Whatever update came before 1803 has now made my machine unusable... I get the "Pink screen of death" flashing and repeated resolution changes whenever I open EDGE or any app that has any graphics.... Nvidia 1060, i7 no issues with win 10 up until this update!

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  2. Anonymous
    2018-05-18T15:58:20+00:00

    1803 looks to hang at 80% for a long time then I get install cannot be completed due to error 0xc000010a... searched all over no luck... is this a new error code? What can I do to get past this?

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  3. Anonymous
    2018-05-15T16:07:53+00:00

    It is Windows 10, it is put out there for us to fix the bugs. We pay hundreds for it and we build it.

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  4. Anonymous
    2018-05-15T03:44:53+00:00

    I have a friend who struck with her 7 and she never has any problems with anything what's the problem? Why is everything soooo difficult and problems all the time.? sincerely ******@hotmail.com

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  5. Anonymous
    2018-05-15T03:42:04+00:00

    Have no Idea what SSD firware is I have speekers that I have used since I bought this computer they seem to alway's work.  I''m trying to listen to a bible on Watchtower library and hear nothing mp3??? Tested earlier speekers are working fine when tested

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