Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart: Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B . If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen. If you’re using a laptop, close and open the laptop lid. Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018. Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub .

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome. If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart: Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B . If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen. If you’re using a laptop, close and open the laptop lid. Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018. Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates . If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub . And it is now June 3rd, so it hasn't been fixed from what I can tell.

If you are an insider, you are a tester. Which begs the question. If insiders have an update to test and when it gets to the public in the mess. Why do they have insiders in the first place.

That is because it does not work. I have tried it numerous times. The only thing that works is manually powering down which will put excess wear and tear on your system.

After updating, my PC hangs and looks like this with several attenpt of hard restart ... Damn MS, stop trying new **** ‘cause we’re happy the way things are!! If it ain’t broken, stop trying to “fix” things because youre making things worse!! You’re aways asking how’s customer experience ... well it sucks since Windows 7 & 9!!

Guess what? Windows 10 April 2018 Update broke Avast, AhnLabs and AVG Antivirus. Why am I not using Linux yet? I mean really ****. Just look at Linux. Linux has all updates send out carefully and tested. Microsoft is really over the hill trying as hard as they can to add as many useless things to get over Linux and Mac while they forget to test the OS and make sure it works. Thanks god we have Insiders. This is extremely bad. I'm now transferring my files on a external SSD so that I can put them back after I install Linux. Update: Malwarebytes, Chrome and even some features of Edge MICROSOFT'S PRODUCT, are broken by the update, too.

Some devices may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome, after installing the Windows 10 April 2018 Update

Anonymous

Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.

If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.

Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub.

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257 answers

Anonymous

2018-06-03T13:59:08+00:00
Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.

If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:

Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.

If you’re using a laptop, close and open the laptop lid.

Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.

Update (5/8/18): A solution was included in the May 8th, 2018 cumulative update (KB4103721). Windows Update will automatically download and install the solution. To check for updates now, select the Start button, and then go to Settings > Update & security > Windows Update, and select Check for updates. If your system still experiences performance problems after installing the latest updates, you may be experiencing a different issue. Please describe your issue in another thread or by using the Feedback Hub.
And it is now June 3rd, so it hasn't been fixed from what I can tell.
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Anonymous

2018-05-28T03:29:42+00:00

If you are an insider, you are a tester. Which begs the question. If insiders have an update to test and when it gets to the public in the mess. Why do they have insiders in the first place.
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Anonymous

2018-05-28T02:10:24+00:00

That is because it does not work. I have tried it numerous times. The only thing that works is manually powering down which will put excess wear and tear on your system.
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Anonymous

2018-05-19T23:48:52+00:00

After updating, my PC hangs and looks like this with several attenpt of hard restart ...

Damn MS, stop trying new **** ‘cause we’re happy the way things are!!

If it ain’t broken, stop trying to “fix” things because youre making things worse!!

You’re aways asking how’s customer experience ... well it sucks since Windows 7 & 9!!
Was this answer helpful?

1 person found this answer helpful.

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Anonymous

2018-05-18T11:56:36+00:00

Guess what?

Windows 10 April 2018 Update broke Avast, AhnLabs and AVG Antivirus.

Why am I not using Linux yet?

I mean really ****. Just look at Linux. Linux has all updates send out carefully and tested. Microsoft is really over the hill trying as hard as they can to add as many useless things to get over Linux and Mac while they forget to test the OS and make sure it works.

Thanks god we have Insiders.

This is extremely bad. I'm now transferring my files on a external SSD so that I can put them back after I install Linux.

Update: Malwarebytes, Chrome and even some features of Edge MICROSOFT'S PRODUCT, are broken by the update, too.
Was this answer helpful?

1 person found this answer helpful.

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